Job
In this role, you support the IT infrastructure across multiple schools, install and configure hardware, conduct error analyses, and assist teachers on-site with technical queries and RollOut projects.
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Job technologies
Your role in the team
- You are responsible for the commissioning, support, and maintenance of the IT infrastructure at various school locations in the Recklinghausen district.
- Your responsibilities include supporting teachers and school IT administrators, both via phone and on-site.
- Supporting client management and administration of end devices for our municipal clients is also part of your responsibilities.
- They install and configure PCs, notebooks, and peripherals, and take care of the assembly and disassembly of hardware.
- Setting up and maintaining client and server operating systems (Linux) and application software, as well as conducting error analysis and troubleshooting, are also part of your responsibilities.
- You actively participate in roll-out projects directly at the schools.
- You act as a point of contact for teachers, service providers, and representatives of the school authority on site.
Our expectations of you
Education
- You have completed training as an IT specialist for system integration, an IT electronics technician, or hold a comparable qualification.
Qualifications
- Excellent knowledge of IT infrastructure and network technology characterizes your CV.
- Confident handling of Windows and, if applicable, Android, macOS, or iOS systems is a matter of course for you.
- A high level of customer and service orientation, combined with commitment, teamwork skills, and initiative, characterizes you.
- A valid Class B driver's license and the necessary mobility for on-site customer support are prerequisites.
Experience
- You already have relevant experience in IT support, ideally in an educational or public sector environment.
- You are familiar with the administration of client and server operating systems from your previous professional experience.
What we offer
- The GKD Recklinghausen is particularly committed to the professional advancement of women.
- Therefore, there is great interest in the application of women.
- Applications from suitable severely disabled persons are also welcome.
Benefits
Work-Life-Integration
Health, fitness & fun
Job locations
About your employer
Die GKD Recklinghausen ist gemeinsamer, kommunaler IT-Dienstleister für den Kreis Recklinghausen und acht Städte des Kreises Recklinghausen. Der öffentlich-rechtliche Zweckverband betreibt moderne Softwarelösungen für die Kommunalverwaltungen und kommunalen Einrichtungen seiner Mitglieder. Moderne Technologie aus der Informations- und Telekommunikationstechnik sichert wirtschaftliche und bürgerorientierte Dienstleistungen der Kommunen und trägt zu deren Leistungs- und Zukunftsfähigkeit bei.
- Established Company
- Hybrid, Onsite
- Internet, IT, Telecommunication
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