Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 43.000 to 59.000€ gross/year
- Location
- Karlsruhe
- Working Model
- Onsite
Job Summary
In this role, you operate Event platforms, handle ticketing and attendee management, actively enhance the tech stack, and provide technical support to the team and customers while managing data effectively.
Your role in the team
- You operate and configure our new event platforms: ticketing, participant and exhibitor management, roles and permissions, data quality, and much more.
- You actively shape the further development of our tech stack, from the introduction of new tools to the processes behind them.
- You are technical support for our team and our external clients when it comes to our platforms.
- As a key user, you manage our CRM (CAS genesisWorld) and coordinate interfaces and external service providers.
- You are responsible for our data management: clean data across all systems, as well as analyses and reports for the teams.
- You document setups and processes and keep our knowledge base up to date so that knowledge remains within the team and doesn't stay in one person's head.
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Our expectations of you
Qualifications
- System affinity: You quickly grasp SaaS platforms or CRM systems and explain them in a way that others understand.
- You work in a structured and process-oriented manner, and documentation is a matter of course for you.
- Service mentality: patient with users, clear in prioritization, committed in follow-up.
- You enjoy working with data, keeping it clean, and deriving insights from it.
- You proactively drive topics forward and actively clarify uncertainties instead of avoiding them.
- German is secure, English is good.
- Basic understanding of interfaces and data flows.
Experience
- Experience with event tech such as ticketing, event platforms, or participant management, or generally from the event industry.
- Experience with CAS genesisWorld or a comparable CRM.
- Experience in client projects or in support.
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What we offer
- Small team, short communication channels: You work directly with the management.
- Culture of direct communication and personal responsibility from day one. You receive topics, not to-do lists.
- You are entering during a period of change and are actively shaping it, rather than just managing the existing.
- Your onboarding includes training on our systems.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Liveline Connect GmbH
Liveline Connect GmbH, as part of the HINTE Group based in Karlsruhe, provides comprehensive support for events. This includes everything from planning to ticketing, participant and exhibitor management, and the realization of digital and hybrid event solutions. Additionally, their services encompass technical platform support and the further development of software and process solutions related to events.
Description
- Company Type
- Startup
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
Digital Platform Manager
- Salary
- 43.000 to 59.000€ gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.28.550 to 37.049 € net/year · Tax class I
- Location
- Karlsruhe
- Working Model
- Onsite
- Diversity
- Open for all genders
