Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Full-Reuenthal
- Working Model
- Onsite
Job Summary
In this role, you will manage 1st Level Support, administer Microsoft 365, and coordinate external IT service providers to ensure efficient resolution of technical issues.
Job Technologies
Your role in the team
- 1st Level Support & User Helpdesk: You manage our user helpdesk and assist users both remotely and on-site with technical issues. You are the first point of contact for support requests and ensure prompt problem resolution.
- Microsoft 365 Administration: You manage and support our Microsoft 365 tenant and assist our external partners with the administration of Teams, Intune, Exchange, and Identity Management.
- Coordination of external service providers: You coordinate external IT partners and suppliers, ensuring that all IT services and projects are delivered efficiently, reliably, and on schedule.
- IT Project Support: You accompany internal IT infrastructure projects as a point of contact and assist with the planning, implementation, and integration of network technologies, telephony solutions, and other IT systems.
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Our expectations of you
Education
- You have completed training as an IT specialist in system integration (m/f/d) or a comparable qualification.
Qualifications
- You possess solid knowledge in network technology and server administration.
- Your working style is structured, and you are a team player characterized by good communication skills.
Experience
- You have experience in Windows client/server administration and are well-versed in Microsoft Teams, Intune, Exchange, and Identity.
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What we offer
- Flexible working hours and remote work for better work-life balance.
- A salary according to church tariff, with additional pension and annual special payment.
- Using Hansefit and JobRad for your health and mobility.
- A lifelong employment account for greater flexibility in life planning.
- Individual development opportunities and regular training options.
- Flat hierarchies, open communication, and team spirit in a respectful and supportive work environment.
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Benefits
Higher Take-Home Pay
Health, Fitness & Fun
Work-Life-Integration
Job Locations
About Your Employer
Deutscher Caritasverband e.V.
The German Caritas Association is the welfare association of the Catholic Church and the umbrella organization of the social welfare sector. The Federal Centre coordinates the work of the Association and its political representation, thus committed to a fair and solidarity society.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
Employer reviews
by devworkplaces.com
Total
(1 Review)2.8
Culture
2.7Engineering
2.5Career Growth
2.6Workingconditions
3.4
IT specialist IT support
- Location
- Full-Reuenthal
- Working Model
- Onsite
- Diversity
- Open for all genders
