Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 48.000 € Gross/Year
- Location
- Verl
- Working Model
- Onsite
Job Summary
In this role, you analyze and resolve user issues, develop software solutions and interfaces, perform testing, optimize processes, and provide training for employees on identified topics.
Job Technologies
Your role in the team
- Analyze and resolve user issues in the application area using the Knowledge Base, tools, and research.
- Development of software solutions, primarily interfaces and automations.
- Test & Quality Assurance (Unit Testing, Debugging).
- Data analyses and modeling.
- Data Mining, Big Data, and Reporting.
- Process optimization.
- First-/Second-Level Support.
- Training of internal employees on previously identified topics.
- Independent development of solutions for all types of IT problems.
- Creating and maintaining documentation.
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Our expectations of you
Education
- You have successfully completed vocational training as an IT specialist (m/f/d) in application development or data and process analysis, or an equivalent qualification.
Qualifications
- You have knowledge of Microsoft operating systems and applications.
- You have knowledge in the areas of Microsoft operating systems and applications.
- SAAS tools like Slack or Zoom, whose interfaces and automation capabilities (via API, Zapier, or Make) are familiar to you.
- You are familiar with CRM tools, ideally with HubSpot.
- You bring analytical and problem-solving skills, motivation, teamwork, an independent work style, and a strong service orientation.
Experience
- You have experience in User Service / Client Support and remote assistance.
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What we offer
- A practical and varied role within a dynamic team.
- Comprehensive onboarding into our products and subject areas.
- Attractive compensation and 30 vacation days.
- The opportunity to learn about and apply new technologies and tools.
- A collegial working atmosphere with many team events.
- An employer-funded supplementary health insurance.
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Topics that you deal with on the job
Job Locations
This is your employer
Lüddemann Investments
Lüddemann Investments GmbH, based in Verl, specializes in training and supporting traders and investors. Under the leadership of Mario Lüddemann, the company offers practical programs such as the 360° Trader Mentoring, based on over 25 years of experience in the financial markets.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Banking, Finance, Insurance
IT support employees
- Salary
- from 48.000 € Gross/Year
- Location
- Verl
- Working Model
- Onsite
- Diversity
- Open for all genders
