Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Location
- Friedrichshafen
- Working Model
- Onsite
Job Summary
In this role, you will handle 1st and 2nd level support requests, provide on-site support, and assist in the setup and maintenance of end devices and IT projects.
Job Technologies
Your role in the team
- Processing and resolving support requests in 1st and 2nd level support.
- Acceptance and prioritization of incidents and service requests (ticket system)
- Support in fault analysis and troubleshooting in hardware and software.
- Provision of on-site support at the Friedrichshafen location (2 days per week)
- Setup, exchange, and maintenance of end devices (notebooks, smartphones, peripherals)
- Support with rollouts, updates, and IT projects
- Communication with international users (remote & on-site)
- Documentation of solutions and maintenance of the Knowledge Base
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Our expectations of you
Qualifications
- Enrolled student in Computer Science, Business Informatics, or a comparable degree program
- Basic knowledge of: Windows operating systems as well as Microsoft 365 / Office 365 and Active Directory or comparable tools
- Very good German and good English skills
- Service-oriented, structured, and reliable work approach
- Ability to work in a team as well as enjoyment in dealing with users
- Willingness to provide 2 days of on-site support per week in Friedrichshafen
Experience
- Initial experience in IT support or helpdesk is advantageous.
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What we offer
- Flexible working hours adapted to studies
- Fair compensation
- Practical insights into international IT service structures & real opportunities for taking responsibility
- Participation in a dynamic and modern IT environment with up-to-date hardware and software equipment.
- A unique corporate culture with remarkable team spirit: "WE are Zeppelin!"
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Job Locations
This is your employer
Zeppelin GmbH
Der weltweit an mehr als 200 Standorten aktive Zeppelin Konzern mit knapp 9.000 Mitarbeitern erwirtschaftete im Geschäftsjahr 2018 einen Umsatz von 2,9 Milliarden Euro. Der Konzern bietet Lösungen in den Bereichen Bau-, Bergbau- und Landmaschinen, Baulogistik und Baustellenmanagement, Miet- und Projektlösungen, Antrieb und Energie, Engineering und Anlagenbau und entwickelt neue digitale Geschäftsmodelle für die Bauwirtschaft und Industrie.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Construction, Real Estate, Building Services
Working student in IT
- Location
- Friedrichshafen
- Working Model
- Onsite
- Diversity
- Open for all genders
