Logo Aschert & Bohrmann GmbH

Senior Helpdesk Supporter

Job

  • Level
    Senior
  • Job Field
    IT, Support, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Bonn
  • Working Model
    Onsite
  • Job Summary

    You support users with hardware and software issues, inspect devices and schedule maintenance, procure, inventory and configure equipment, install Windows and Linux clients, and deliver workshops.

    Job Technologies

    Your role in the team

    • Responsible for providing technical support as well as professional and competent assistance to users in software and hardware topics.
    • Inspection of technical equipment and scheduling of maintenance work.
    • Procurement, inventory and configuration of IT equipment.
    • Addressing complex problems, including adherence to and further development of IT processes.
    • Taking over the installation and administration of clients, as well as conducting training sessions and workshops for employees.

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    Our expectations of you

    Education

    • Successfully completed vocational training as an IT Specialist for System Integration or comparable qualifications.

    Qualifications

    • Very good knowledge of operating systems and end-user software.
    • Knowledge of Windows clients as well as Linux.
    • Solution- and service-oriented working style, as well as communication skills and teamwork.

    Experience

    • Extensive professional experience in the IT sector or in customer support, as well as in network administration.

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    Benefits

    Work-Life-Integration

    Topics that you deal with on the job

    Job Locations

    • Location Bonn

      Nordrhein-Westfalen

      Germany

    This is your employer

    Aschert & Bohrmann GmbH

    Aschert & Bohrmann GmbH

    Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.

    Description

  • Company Type
    Recruiting Agency
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Recruitment Agency
  • Logo Aschert & Bohrmann GmbH

    Senior Helpdesk Supporter

    Location
    Bonn
    Working Model
    Onsite
    Diversity
    Open for all genders

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