Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Onsite
Job Summary
In this role you support on-site IT infrastructure: you diagnose and resolve incidents, install hardware and software, run network and firewall checks, assist users and document all work in IT systems.
Your role in the team
- Maintenance and support of the IT infrastructure directly at the customer's site.
- Analysis and remediation of IT issues, as well as carrying out hardware and software installations.
- Support for end users with technical questions and problems.
- Carrying out maintenance and optimization measures on networks and IT systems.
- Documentation of the work performed and maintenance of IT databases.
- Close collaboration with the internal IT support team.
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Our expectations of you
Education
- Successfully completed vocational training in the IT field, e.g. as an IT specialist or a comparable qualification.
Qualifications
- Solid knowledge of networking and IT security.
- Very good knowledge of German and English.
- Strong service orientation, problem-solving skills, and teamwork.
Experience
- Professional experience in IT-Support, ideally in Field Support.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Field Support Engineer
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
