Job
- Level
- Experienced
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Siegen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will independently process complex customer inquiries while collaborating with Second and Third Level Support to expand and apply specific IT knowledge effectively.
Job Technologies
Your role in the team
- Your responsibilities include, among other things, accepting and independently handling complex customer inquiries.
- You are in constant communication with the relevant departments (Second / Third Level Support) and can quickly acquire specialized technical knowledge.
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Our expectations of you
Education
- A completed education in the field of computer science or a comparable qualification / professional experience.
Qualifications
- You have basic knowledge in the areas of Microsoft Active Directory, IT security, and server virtualization.
- Even if you want to change your career direction, you are in the right place with us.
- Basic knowledge in one or more of the following areas is advantageous: Microsoft Active Directory (Group Policies, DHCP / DNS, ...), IT Security (Firewalls, Antivirus, ...), Server Virtualization (HyperV, VMware, ...).
- However, you also always have the opportunity to familiarize yourself with technical fields and expand your knowledge through further training.
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What we offer
- You not only benefit from a family-like team, short decision-making processes, and opportunities for further training, but also from one of the most important components for us: work-life balance.
- Flexible working hours, corporate fitness, bike leasing, mobile working / home office, retirement plans, and at least 30 days of vacation per year are a matter of course for us and provide the necessary balance to the sometimes stressful workday.
- As a family-friendly certified company, we see it as our duty to provide you with the opportunity to make your work as flexible and comfortable as possible.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
K-is Systemhaus GmbH
The K-iS Systemhaus, with its headquarters in Siegen and branches in Simmern, Koblenz, Freiburg, Kassel, and Berlin, as well as a subsidiary in Basel (Kanton Basel-Stadt, Switzerland), supports small, medium-sized, and large companies with IT solutions that are tailored to their individual needs and challenges.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade
Employer reviews
by devworkplaces.com
Total
(1 Review)3.7
Career Growth
4.2Engineering
3.0Workingconditions
4.2Culture
3.7
IT System Administrator / System Engineer: Customer Support
- Location
- Siegen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
