Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Refrath
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you install, maintain, and develop IT infrastructure at our data center and customer sites, conduct system monitoring, and work on migrations and cloud integrations.
Job Technologies
Your role in the team
- You install, maintain, and develop the IT infrastructure in our data center in Bergisch Gladbach and on-site at our clients' locations in the Rhineland.
- Server, Storage, Network (Cisco/Sophos): own hardware + customer installations.
- Virtualization with VMware, Hyper-V, and PowerVM.
- Daily routine: Monitoring checks, user accounts + access rights, password resets, AD maintenance.
- Maintenance Basics: Backup Jobs + Test Restores, Patch Management, Firewall + Endpoint Security.
- 2nd-Level Support for SME clients.
- Participation in projects: migrations, cloud integrations, rollouts.
- Documentation in Confluence: network diagrams, customer setups, maintenance notes.
- Typical week: about 2 days on-site with the client in the Rhineland or Oberbergischer region (hardware swaps, migrations, on-site service), the rest in the office in Bergisch Gladbach (tickets, documentation, projects).
- Up to 2 days of remote work possible, depending on the tasks.
- In the data center, approximately once per quarter for major maintenance and setup appointments.
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Our expectations of you
Education
- IT training or degree OR 3+ years of experience in server/network administration.
Qualifications
- Solid German. English for documentation is sufficient; you do not need to support clients in English.
- You approach problems systematically: form hypotheses, test, solve. Even under time pressure.
- You explain technical matters in a way that accounting and sales can follow.
- You work independently, share knowledge with colleagues, and are not afraid to pitch in in 1st-line support when needed.
- Willingness to learn: Cloud, Security, Automation are changing rapidly, you want to stay up to date.
- Willingness for occasional maintenance tasks outside regular hours (approximately once a month): with compensatory time off and overtime pay.
- Car driving license for on-site appointments in the Rhineland.
- Must-have: Server Admin Windows + Linux (Hyper-V or VMware).
- Network fundamentals (VLAN, VPN, firewall rules).
- Microsoft 365 / Entra ID.
- DNS, DHCP, AD / GPO in daily.
- Backup + Monitoring: Veeam, PRTG/Zabbix or comparable.
- PowerShell or Bash for automation.
- Nice-to-have (one of these is enough for a plus point): IBM Power Systems / PowerVM.
- DocuWare or other DMS.
- Database backup strategies (PostgreSQL, MSSQL).
- SharePoint Administration.
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What we offer
- Our large office in the city center of Bergisch Gladbach is not only a visual highlight but also equipped with modern technology.
- With our extensive range of products and services, no month is like the other.
- Additional financial support to enjoy the holidays and your free time even more.
- We value an open, supportive, and dynamic working environment.
- Apart from our weekly in-office day, you can choose to work 2-4 days from home or at our office.
- We offer you flexible working hours and 30 days of vacation from the start.
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Benefits
Work-Life-Integration
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Topics that you deal with on the job
Job Locations
This is your employer
menten gmbh
The menten GmbH is an IBM Power Systems (formerly System i, iSeries, AS/400) solutions provider for medium-sized businesses in all industries. Since 1989, the IBM Business Partner and Independent Software Vendor (ISV) has been offering high-quality IBM i data integration solutions, and is a leading player in the market.
Description
- Founding year
- 1989
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Third-level support
- Location
- Refrath
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
