Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Ratingen
- Working Model
- Onsite
Job Technologies
Your role in the team
- Processing of reported requests and problems within the scope of first-level support as well as classification of messages in the ticket system.
- Supporting users with questions about the telephone system and mobile devices.
- Support in the administration of the IT server landscape as well as in the installation and configuration of notebooks and printers and the support of cloud services.
- Administration of users and creation of new users in the system.
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Our expectations of you
Education
- Successfully completed vocational training in information technology or comparable qualification.
Qualifications
- Confident handling of Windows operating systems and common ticket systems.
- Independent and solution-oriented working style as well as high technical affinity, pronounced service orientation and communication skills.
Experience
- Initial professional experience in the area of 1st level support.
- Experience in the support of telephone systems and the administration of server landscapes.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
1st Level IT Supporter
- Location
- Ratingen
- Working Model
- Onsite
- Diversity
- Open for all genders
