Job
- Level
- Senior
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Aachen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will manage the internal IT service management platform, optimize processes, and serve as the primary point of contact for internal customers to resolve technical inquiries and challenges.
Your role in the team
- For a renowned, forward-looking top employer in Aachen, we are seeking an engaged and empathetic IT Service Manager (m/f/d) for a permanent position, starting as soon as possible.
- Here you can expect a dynamic work environment that combines cutting-edge technologies with a appreciative corporate culture.
- If you're interested in real opportunities for creativity at the innovation hub in Aachen, we should get to know each other!
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Our expectations of you
Education
- Completed vocational training as an IT specialist in system integration or an equivalent qualification, along with several years of experience in a comparable position.
Qualifications
- Mediating, solution-oriented, and structured way of working.
- As the primary point of contact for our internal clients, excellent communication skills in German (at least C1/C2 level) as well as a strong customer orientation are required.
Experience
- At least 5 years of professional experience in a senior IT role, preferably in IT Service Management, or demonstrable experience in leading IT project teams.
- Ideally, practical experience in the implementation and application of Service Management processes.
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What we offer
- Secure job with the opportunity to actively shape the energy and transportation transition.
- Attractive compensation, additional holiday and Christmas bonuses, company pension scheme, as well as supplementary health and accident insurance.
- Flexible working hours, remote work (up to 3 days/week home office), and 30 days of vacation for your optimal work-life balance.
- Maximally family-friendly thanks to company kindergarten, sabbatical options, and family events.
- Tailor-made internal and external training and development programs.
- Subsidy for the gym, bike leasing, and corporate sports (also for your family).
- Free AVV ticket (or discounted Deutschlandticket), free parking, an in-house canteen, and exclusive corporate benefits.
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Job Locations
This is your employer
GULP Information Services GmbH
As part of the Randstad Group, GULP Information Services GmbH has been a significant provider of IT contracting services and recruiting solutions in the DACH region since 1996.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Service Manager
- Location
- Aachen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
