Job
- Level
- Senior
- Location
- Berlin, Pforzheim
- Working Model
- Hybrid, Onsite
- Job Field
- IT, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will be responsible for SLOs and automating processes, conduct incident management, and develop custom Kubernetes operators to enhance system reliability and efficiency.
Job Technologies
Your role in the team
- Your first 90 days: You get to know both products, join the on-call rotation with a buddy, and own your first reliability topic - SLOs for one product, alerting that actually helps at 3 a.m., or automating away a piece of toil. By day 90 you've shipped visible improvements and know where you want to take the platform next.
- Define and own SLOs, SLIs and error budgets; drive data-informed reliability decisions.
- Leiten Sie die Incident-Response von Anfang bis Ende: schnelle Erkennung, klare Kommunikation, blameless Postmortems – und reduzieren Sie ganze Klassen von Vorfällen strukturell, nicht fallweise.
- Eliminate toil through automation and GitOps; evolve our observability (metrics, logs, traces, alerting, runbooks) across two different stacks.
- Help build our custom Kubernetes operator (CRDs) that makes stateful search clusters declarative, self-healing and safely upgradable - and roll out the auto-scaling (HPA/VPA, KEDA, cluster auto scaler) today's architecture makes hard.
- Plan capacity, performance, and cost across on-premises and cloud environments - including the large catalog and peak-season loads our merchants care about - and use AI tools wherever they measurably speed up diagnosis and operations.
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Our expectations of you
Qualifications
- Languages: Fluent English required; German is a plus, not a must.
- Lived SRE practice: SLOs, error budgets, incident management, on-call.
- Solid observability skills - metrics, logs, traces, alerting that people trust.
- A strong automation instinct - you'd rather fix a problem's cause than repeat its workaround.
- A collaborative, enabling mindset - you see SRE as a service to our developers: you ask what they need, discuss trade-offs openly, and don't fall in love with your own solution.
- Nice-to-haves (genuinely optional - we'll teach you the rest): Harvester, KubeVirt, vSphere/ESXi, OpenStack or similar virtualization/HCI platforms.
- Container storage (Longhorn, Ceph) and datacenter networking (load balancing, ingress, VLAN).
- Auto-scaling (HPA, VPA, KEDA, Cluster AutoScaler) and capacity/cost planning.
- German language skills.
Experience
- Must-haves: Kubernetes in production - built, not just used: you've set up and maintained clusters on your own servers (e.g., kubeadm, RKE2, k3s) and know cluster lifecycle and upgrades - managed-only experience isn't enough for this role.
- Hands-on experience with GitOps or comparable infrastructure/deployment automation - experience with Argo CD or Flux is a strong plus.
- Experience building Kubernetes operators/CRDs.
- Certifications (CKA, CKS) are welcome but no substitute for hands-on experience - in the tech interview we'll ask about what you've actually built and operated.
- You don't tick every box - or your title was never "SRE"? Apply anyway. If you've owned production systems, handled incidents and worked deeply with Kubernetes, we want to hear from you - production experience and engineering mindset matter more to us than titles or buzzwords.
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What we offer
- Location & work model: Berlin, hybrid.
- Tech stack: Kubernetes on our own servers, Harvester (KubeVirt), Argo CD/Flux, Prometheus/Grafana, Longhorn/Ceph.
- Team: A growing SRE team - you report to our CTPO for now and to the Team Lead SRE we're hiring next; two system administrators in Pforzheim manage the physical hardware.
- Impact from day one: Your work directly influences the revenue of leading eCommerce brands across Europe.
- Modern tech stack: Kubernetes, Harvester, GitOps, auto-scaling, and an exciting path toward the cloud - with room to build things right.
- AI-first mindset: We use AI as a real part of our daily work, not as a buzzword.
- Ownership & growth: Clear responsibility, short decision-making paths, and the opportunity to actively shape your role.
- Flexible work: Hybrid work model with three office days per week, focusing on outcomes.
- Strong team: Experienced engineers, an open feedback culture, and an environment where reliability is treated as a real engineering discipline.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
Fact Informationssysteme & Consulting Ag
Fact ist seit 1996 erfolgreich in der Entwicklung digitaler Lösungen für die Verwaltung von Kapitalanlagen. Heute sind wir ein führender Anbieter von Softwarelösungen und umfangreichen Dienstleistungen für den gesamten Kapitalanlageprozess.
Description
- Founding Year
- 1996
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Banking, Finance, Insurance, Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(1 Review)3.8
Workingconditions
4.2Engineering
3.3Culture
4.3Career Growth
3.2