Job
- Level
- Experienced
- Location
- Kiel
- Working Model
- Onsite
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will be responsible for the installation and maintenance of clients, manage permissions in Active Directory, and handle frequent IT requests and error reports from users.
Job Technologies
Your role in the team
- Setup, installation, and support of clients.
- Access management, in particular the creation and maintenance of users and permissions in AD.
- Receipt and processing of error reports, also in cooperation with external IT service providers and other IT departments.
- Receipt, processing, and forwarding of change requests.
- Development and execution of technical functionality tests.
- Provision of user information.
- Implementation of IT security measures and IT emergency management.
- Active user support, consulting, and guidance.
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Our expectations of you
Education
- Relevant completed vocational training - e.g., as an IT specialist or information technician.
Qualifications
- Willingness to quickly familiarize oneself with the applications used in the judiciary of Schleswig-Holstein, IT technologies, as well as organization, processes, and professional contexts.
- Social competence and teamwork skills.
- Analytical, strategic thinking and problem-solving skills.
- Information and communication skills.
- Organizational competence.
- Decisiveness and assertiveness.
- Conflict resolution skills and resilience.
- Strong initiative.
- Willingness to travel for business.
Experience
- Proven professional experience in supporting end-users with IT issues at a 1st-level support level (minimum 3 years).
- Expertise and experience in the operation and management of Microsoft Active Directory.
- Expertise and experience in managing IT network infrastructure components.
- Expertise and experience in data backup and recovery.
- Expertise and experience in operating and managing Windows 11.
- Expertise and experience in data protection and information security.
- Expertise and experience with open-source products.
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What we offer
- If the collective agreement and personal prerequisites are met, classification up to pay grade 9 b TV-L is possible.
- A diverse and community-oriented range of tasks.
- A collegial working environment.
- A versatile range of internal and external training programs.
- Individual personnel development.
- Supplementary retirement provision for employees covered by collective agreements (VBL).
- A good work-life balance through the possibility of flexible working.
- 30 days of vacation per year.
- A versatile corporate health management.
- A job ticket for the use of public transportation and good connectivity to public transport networks, as well as free employee parking.
- Membership in a corporate fitness network (Hansefit).
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
Land Schleswig-Holstein
Die Landesverwaltung bietet attraktive Arbeitsplätze in den unterschiedlichsten Berufen. Unsere Nachwuchskräfte bilden wir selbst aus. Die Auswahl der Ausbildungsplätze ist vielfältig und reicht von der Polizei über die Steuerverwaltung, vom Landesamt für Vermessung bis zum Landesamt für Küstenschutz.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
IT Operations Manager
- Location
- Kiel
- Working Model
- Onsite
- Diversity
- Open for all genders
