Job
In this role, you will manage 1st and 2nd level support, administer Microsoft 365, configure clients, and oversee server and NAS structures, along with licensing matters.
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Job technologies
Your role in the team
- You are the primary point of contact for day-to-day IT operations at HydroMapper, handling IT tickets and user requests in 1st- and 2nd-level support.
- You administer Microsoft 365 and manage users, groups, licenses, permissions, Exchange Online, shared mailboxes, distribution lists, and basic Teams administration.
- You set up Windows clients, notebooks, and workstations, support onboarding and offboarding, and manage printers, peripherals, and standard software.
- You support the management of traditional server and NAS infrastructures, file storage, licensing matters, IT procurement, inventory management, and asset management.
- You document systems, processes, and solutions thoroughly, contribute to IT security fundamentals such as MFA, updates, and access control concepts, and coordinate with WK Consult’s IT team and external partners.
Our expectations of you
Qualifications
- Very good practical experience with Windows clients, Microsoft 365, user and permissions management, and email environments.
- Independent, pragmatic, and service-oriented approach to work, with clear prioritization of day-to-day tasks.
- Strong German language skills and a willingness to be present on-site most of the time.
Experience
- Several years of professional experience in IT administration, IT operations, or IT support.
- Basic experience with servers, NAS systems, file storage, and structured IT operations.
What we offer
- Comprehensive onboarding: Ready to hit the ground running from day one—with structured training, close support, and plenty of time to get to know our systems, processes, and points of contact at HydroMapper.
- Responsibility & Scope for Initiative: An extremely exciting role in a high-tech environment, where you’ll have plenty of freedom to help shape structures and actively develop IT at HydroMapper.
- Culture & Collaboration: An innovative and dynamic company culture with an open-door policy, direct communication, and a small team that works closely together and shares ideas extensively.
- Autonomy & Ownership: Work independently and take responsibility, with a high degree of trust in your professional judgment and pragmatic approach to problem-solving.
- Professional development included: Regular internal and external training as part of lifelong learning—for your professional growth and fresh ideas in your day-to-day IT work.
- Excellent work environment: A secure, modern workplace with the right tools and conditions for efficient work.
- Flexibility that works for you: Flexible working hours with a time account and remote work options—for greater flexibility in your day-to-day work and a better work-life balance.
- Pension & Mobility: Contributions toward your company pension plan, as well as subsidies for the HVV Premium Deutschlandticket or parking garage fees.
- Fitness & Health: Subsidies for sports memberships through Urban Sports Club or Hansefit.
- Perks that make everyday life better: Complimentary drinks and access to an employee benefits portal.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
HydroMapper GmbH is a specialized engineering office focused on the digital documentation and precise capture of structures in aquatic environments. It offers comprehensive surveying and structural inspection services.
- Established Company
- Onsite, Hybrid
- Industry, Production
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