Job
- Level
- Experienced
- Job Field
- IT, Project, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Onsite
Job Summary
In this role, you ensure the smooth operation of robot deployments in private homes by managing planning, logistics, and communication with all stakeholders while resolving issues quickly.
Your role in the team
- You are responsible for the operational success of our pilots. You are the person who ensures that every deployment runs smoothly, problems are resolved quickly, and all parties involved are always informed about what is happening.
- You work directly with the COO, the founders, the robotics team, the nursing service, remote operators, families, pilot partners, and external stakeholders.
- You will:
- Responsible for the operational setup before, during, and after each deployment.
- Plan and coordinate Robody deployments in private households.
- Coordinate and implement schedules, access, logistics, communication, and readiness checks.
- Be the central contact person for families, care services, internal teams, and external partners.
- Ensure that every pilot runs reliably, safely, and with high user satisfaction.
- Track issues, escalate blockers, and drive quick cross-team solutions.
- Establish simple yet robust operational processes, checklists, and reporting routines.
- Collect structured feedback from users, families, operators, and internal teams.
- Translate learnings from each deployment into better processes for the next deployment.
- Assist in building the operational blueprint for scaling from 3 deployments to 500 Robodies.
- You don't just manage a project plan. You ensure that humanoid robots actually work in private households.
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Our expectations of you
Qualifications
- You are a problem solver.
- You are highly organized, proactive, and remain calm under pressure. You enjoy taking responsibility in situations where not everything is yet perfectly defined. You can coordinate many different parts without losing sight of the people involved.
- Must have:
- Strong implementation ability and a clear doer mentality.
- Affinity for elderly care, healthcare, home care, and genuine interest in making technology usable in this environment.
- Technical understanding of hardware, software, and operational troubleshooting.
- Excellent communication skills with technical and non-technical stakeholders.
- The ability to build trust with families, older users, and care stakeholders.
- A structured working approach with clear follow-up, thorough documentation, and definitive ownership.
- You are comfortable with ambiguity, rapid changes, and operational problem-solving.
- Good judgment on when to resolve issues yourself and when to escalate.
- Fluent in German and English.
- Willingness to work on-site in Munich and to be regularly present at pilot locations.
- Most importantly: You want to make technology usable for real people and are willing to do whatever it takes to ensure our first deployments are successful.
- Nice to have:
Experience
- Experience in project management, operations, deployment, field operations, customer success, or pilot management.
- Strong plus: Experience in elderly care, healthcare, or home care.
- Experience with hardware deployments, robotics, medical technology, care technology, or smart home products.
- Experience in startups or rapidly growing companies.
- Experience in managing pilots with families, end customers, or particularly vulnerable user groups.
- Experience in building scalable processes from zero to one.
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What we offer
- Compensation that matches your experience: competitive fixed salary.
- Entrepreneurial ESOP package: real equity over 4 years, so you can directly participate in the value creation of Devanthro as we grow 10x.
- Impact & Autonomy: flat structure, direct access to founders and COO, high ownership from day one.
- Work that matters: Help millions of people live with dignity in old age, supported by technology that you bring into real households.
- A spot in the front row at one of Europe's most ambitious robotics scale-ups.
- The opportunity to co-develop the Operating Model for a future fleet of hundreds of humanoid robots.
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Topics that you deal with on the job
Job Locations
This is your employer
Devanthro GmbH
Devanthro GmbH, an innovative startup from Munich, specializes in the development of humanoid robots. These robots, known as "Robodies," provide support and companionship for individuals in need of care in private households. Since 2024, the Robodies have been deployed in real homes, combining robotics with artificial intelligence to ensure 24/7 care.
Description
- Company Type
- Startup
- Working Model
- Onsite
- Industry
- Other Sectors
Deployment Manager Operations
- Location
- Munich
- Working Model
- Onsite
- Diversity
- Open for all genders
