Job
- Level
- Junior
- Location
- Hamburg
- Working Model
- Onsite
- Job Field
- IT, Support, System
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
Job Summary
In this role, you will assist the team in gathering and tracking requirements. You will create documentation, conduct workshops, and analyze user feedback to optimize digital services.
Job Technologies
Your role in the team
- As a working student supporting the User Adoption team at EDEKA headquarters, you can expect the following tasks in our "IT Service Management" group:
- You assist in capturing, structuring, and tracking requirements from the business units.
- Together with the team, you will oversee the demand management process from needs assessment to handover into projects or operations.
- You create and maintain documentation, decision-making bases, and status overviews.
- You actively participate in workshops, alignment meetings, and interviews for requirements gathering.
- You analyze user feedback and identify improvement potentials for digital services.
- For new solutions and changes, you create communication and training materials.
- You support rollouts, pilot projects, and initiatives for the successful implementation of new solutions.
- Additionally, you will be involved in creating presentations, reports, and management documents.
- You research current trends around Digital Workplace, Microsoft 365, and Artificial Intelligence.
- You independently implement smaller digitization and optimization projects from conception to execution.
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Our expectations of you
Qualifications
- You are studying Computer Science, Business Informatics, or a comparable course of study and are ideally enrolled for at least another 6 months.
- You enjoy interacting with people and like to assist users with questions related to digital solutions and IT services.
- You work independently, service-oriented, and structured, and you bring team spirit as well as reliability.
- As an open communication talent, you have very good German skills (C1) and good English skills (B2).
- Don't worry, it's not necessary to meet all the requirements. Just apply if you're interested in learning something new.
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What we offer
- An exciting insight into a highly successful trading company based in Hamburg, City Nord.
- We offer you challenging and diverse tasks as well as creative freedom for your own ideas.
- You have the opportunity to participate in various working student events and build a sustainable network.
- Flexible working hours and an attractive salary are a matter of course for us; thesis work (Bachelor/Master) can be carried out in coordination with the company.
- You can look forward to a diverse range of beverages and food options, including vegan choices, available in our company cafeteria and in our in-house café at attractive prices.
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Benefits
Health, Fitness & Fun
Food & Drink
Work-Life-Integration
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
EDEKA ZENTRALE AG & Co. KG
The EDEKA headquarters in Hamburg is a strategic tool for the further development of the EDEKA network. From here, numerous impulses are sent out to realize cross-sectional goals.
Description
- Founding Year
- 1907
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade
Employer reviews
by devworkplaces.com
Total
(1 Review)3.5
Workingconditions
4.4Engineering
3.0Career Growth
3.2Culture
3.6
Working Student IT Service Management
- Location
- Hamburg
- Working Model
- Onsite
- Diversity
- Open for all genders
