Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Pulsnitz
- Working Model
- Full Remote, Onsite
Job Summary
In this role, you are responsible for monitoring critical IT systems, analyzing incidents, and optimizing monitoring tools to ensure stable and transparent operational processes.
Job Technologies
Your role in the team
- As a Monitoring Specialist/IT Operations Engineer, you ensure stable IT services, transparent operational processes, and reliable monitoring of critical business systems.
- They monitor IT systems, applications, interfaces, cloud services, and end-to-end services.
- They assess monitoring alerts, disruptions, and performance anomalies based on their criticality.
- You initiate appropriate measures in case of threshold violations, failures, and availability risks.
- They administer and optimize monitoring tools, dashboards, alert rules, and escalation paths.
- They support incident, problem, event, and change management in ongoing IT operations.
- They analyze trends, capacities, and recurring operational issues to achieve sustainable stabilization.
- They document disturbances, measures, operational evidence, and lessons learned in a verifiable and traceable manner.
- They oversee IT projects, system implementations, and service changes from an operational perspective.
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Our expectations of you
Education
- You have a degree in Computer Science, Business Informatics, or a comparable IT qualification.
Qualifications
- You are familiar with monitoring and observability tools, ideally Checkmk.
- You understand IT infrastructures, servers, networks, databases, applications, APIs, and cloud services.
- You are proficient in ITSM processes related to Incident, Problem, Change, and Service Management.
- You are proficient in SNMP v2/v3, Windows Server, Linux, networking fundamentals, and interface monitoring.
- Ideally, you should use scripting languages such as PowerShell, Bash, Python, or SQL.
- You work in a structured, analytical, responsible, and service-oriented manner.
- You possess fluent German and English language skills.
Experience
- You bring several years of experience in IT operations, monitoring, IT operations management, or system administration.
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What we offer
- Trust! Work hours can be designed independently.
- Lifelong learning! Needs-based certifications and further training.
- Culture! Appreciative collaboration, open communication, and dynamic teams.
- Work-Life Balance! 30 days of basic vacation.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
secupay AG
We are the specialist for individual, automated payment and loyalty solutions for all sales channels. Perfectly tailored and cross-channel optimized. Around 15 million users have already carried out secure and easy payments with secupay.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Monitoring Specialist/IT Operations Engineer
- Location
- Pulsnitz
- Working Model
- Full Remote, Onsite
- Diversity
- Open for all genders
