Job
- Level
- Experienced
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Network, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- from 4.269 € gross/month
Job Summary
In this role, you support the Federal Police by providing 2nd level support and coordinating IT systems in the control center operations, while analyzing issues and implementing new technologies.
Job Technologies
Your role in the team
- Do you love simplifying complex issues with intelligent IT solutions and want to ensure that members of the Federal Police are equipped with the best, most modern, and secure information and communication technology? Then we are looking for you for a meaningful job for Germany's security!
- Your responsibilities:
- Execution of 2nd-Level Support for the control centers of the Federal Police, including requirements management and coordination of 3rd-Level Support.
- Participation in the coordination, management, and further development of testing, acceptance, and release procedures for control center-relevant IT systems.
- Identification, analysis, assessment, and documentation of faults in control center technology as well as tracking of fault resolution.
- Collection, assessment, and documentation of functional and technical requirements for new or further developing IT-based support technologies in control room operations.
- Participation in the installation, commissioning, and operation of IT applications in the BOS digital radio environment.
- Implementation of professional and technical concepts in existing or newly acquired software processes.
- Close collaboration with internal and external interfaces (e.g., authorities, specialist departments, manufacturers, service providers).
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Our expectations of you
Education
- a completed degree (Bachelor/Diploma FH) in a STEM field or at least three years of IT-related vocational training and three years of professional experience in an IT-related field.
Qualifications
- You have:
- German language skills: negotiation-level in speaking and writing (at least level C1).
- desirable:
- Knowledge in the administration and operation of IT systems, especially Windows and/or Linux server and client systems.
- Knowledge in operating virtualization solutions as well as experience with network storage and network components (e.g., switches, routers).
- Network and protocol knowledge (including TCP/IP, IPv4, IPv6, ICMP, SSH).
- Knowledge of common project management methodologies.
- Additionally, you are willing to take responsibility, a team player, communicative, and persuasive.
Experience
- at least three years of relevant professional experience for the job profile.
- Experience with IT service management tools (e.g., asset, configuration, or ticketing systems).
- Basic knowledge or practical experience in BOS digital radio (TETRA).
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What we offer
- Long-term planning - through a secure job in the public sector.
- Flexibility - The Federal Police aims to enable as flexible working hours as possible. For this reason, you can carry out your work between 06:00 and 22:00.
- Work-Life Balance - 30 days of vacation, granting of compensatory days, free days on December 24th and 31st, flexible working hours, part-time options in various models, and the possibility of remote work.
- Furthermore - For the responsible role at a security agency, the Federal Police offers a position allowance of 90.00 to 110.00 euros (depending on the pay grade). Additionally, there is the option to receive a monthly specialist allowance.
- Environmental and climate protection are important to us! - For your commute using public transportation, we offer you the DeutschlandJobTicket and cover part of the costs.
- Good qualifications ensure work success - Therefore, we offer you tailored and needs-based training and qualification measures.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Bundespolizei
The Federal Police, with some 48,700 employees of which over 40,000 are police officers, is a highly valued national police force that is readily available throughout Germany. With a presence at over one hundred locations and all major transportation hubs in Germany, the Federal Police can effectively respond to large-scale events and carry out their policing duties across the country.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
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