Job
- Level
- Experienced
- Location
- Hamburg, Rendsburg, Bremen
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will link IT Service Management and Client Management, oversee the administration of a low-code/no-code ITSM application, and enhance our Windows clients and servers.
Job Technologies
Your role in the team
- In this role, you will combine IT Service Management and Client Management. In the first few months, the focus will be on building our new ITSM application. Afterwards, the emphasis will gradually shift to Client Management.
- As a Product Owner, you will be responsible for our new Low-Code/No-Code ITSM application. You will actively participate in building the system, handle the basic configuration, and oversee the rollout across multiple phases.
- You administer and configure the ITSM application and further develop it, for example through automations, workflows, and interfaces to other systems.
- You drive continuous improvement and ensure high data quality. Additionally, you ensure that updates and releases from the manufacturer are implemented smoothly.
- Analyze and resolve disruptions and requirements related to the ITSM application in 2nd-level support. You are the technical contact person for our implementation partner and the software provider.
- You manage and further develop our Windows client landscape. This includes the rollout of operating systems, configuration, and hardening of the devices.
- With ACMP and other tools, you handle software and patch management: packaging, distribution, inventory, and reporting.
- In Active Directory, you manage users, groups, and permissions. Additionally, you ensure smooth onboarding and offboarding of new and departing colleagues.
- You support the operation of our Windows Server services: Domain Controller including DNS, DHCP, and Group Policies, Fileserver, and Exchange Server.
- In Mobile Device Management, you provision, secure, and manage our iOS devices (iPhone and iPad).
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Our expectations of you
Education
- You have completed IT training, for example as an IT specialist for system integration, a computer science degree, or a comparable qualification.
Qualifications
- You are familiar with Active Directory and Group Policies.
- You have already administered and configured Low-Code/No-Code ITSM solutions.
- New tools pique your curiosity, and you enjoy learning.
- You proactively approach tasks, think creatively, enjoy working in a team, and have a strong sense of responsibility and quality awareness.
Experience
- You have initial professional experience in administering Windows clients and Windows servers.
- You have experience with automation and interface configuration, for example via API.
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What we offer
- At Lürssen, we rely on a seasoned crew where everyone can depend on each other. That's why we promote a work environment that encourages long-term commitment and offer anchoring opportunities such as exciting development prospects for advanced roles within the entire Lürssen Group.
- Of course, we will support you on your journey with targeted personnel development measures, which we will be happy to discuss with you in a personal conversation.
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Benefits
Higher Take-Home Pay
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Norderwerft Repair GmbH
Norderwerft is a fully integrated shipyard company that has shaped the Port of Hamburg for more than 100 years. We stand for the highest quality and shipbuilding perfection down to the last detail. Our state-of-the-art shipyard technology and excellent docking conditions offer a comprehensive service package for the repair, conversion, maintenance and refit of all types of ships - from maintenance platforms to container freighters, yachts and marine vehicles to historic boats and ships.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Vehicle Manufacturing, Supplier, Handcraft, Trade
IT Administrator Client Management & ITSM
- Location
- Hamburg, Rendsburg, Bremen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
