Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Kleinwallstadt
- Working Model
- Onsite
Job Summary
In this role, you configure networks, support clients with MS Office and VPN, provide 1st and 2nd level support, and handle requests in the ticketing system while managing hardware and software issues.
Job Technologies
Your role in the team
- Configuring the networks.
- Supporting clients with topics such as MS Office products and VPN.
- Providing 1st and 2nd level support for software and hardware and assisting users with IT-related questions.
- Processing requests and incidents through the ticket system until resolution, remotely or on-site.
- Assembly and disassembly of workplace computers as well as peripheral devices such as printers, expanding and maintaining them.
- Documenting the activities carried out.
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Our expectations of you
Education
- Completed training as an IT specialist in system integration or a comparable qualification, alternatively as a career changer with several years of professional experience in IT support.
Qualifications
- Enthusiasm for solving technical problems.
- Good knowledge of Microsoft Windows and Office.
- Very good German and English skills.
Experience
- Experience in a support environment, for example in the client or network area.
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Benefits
Health, Fitness & Fun
More net
Food & Drink
Work-Life-Integration
Job Locations
This is your employer
puro Personaldienstleistung GmbH
As an established recruiting agency, puro Personaldienstleistung GmbH offers comprehensive services in personnel placement and consulting to assist companies in their search for top talent.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Support Specialist
- Location
- Kleinwallstadt
- Working Model
- Onsite
- Diversity
- Open for all genders
