Job
- Level
- Experienced
- Location
- Erkrath
- Working Model
- Onsite
- Job Field
- Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 36.000 to 45.000€ gross/year
Job Summary
In this role, you support customers with questions about cleaning management software, analyze errors, conduct training sessions, and develop individual solutions in collaboration with the development team.
Your role in the team
- You are in direct contact with our clients and assist them with questions about the software, leveraging your expertise to provide our clients with genuine and prompt support.
- In addition to this work, you are responsible for improving and error analyzing our software.
- You are the direct contact person for our clients and assist with technical and professional questions via phone and email.
- You work hand in hand with our development team to make our software even better.
- You independently conduct training sessions.
- You assist with the onboarding of our software (online or on-site).
- You develop and implement customized client requirements.
- You provide further training to our clients through online seminars.
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Our expectations of you
Qualifications
- Knowledge of payroll and financial accounting is desirable.
- Good commercial understanding.
- Quick comprehension.
- Excellent communication skills and a very high level of customer service orientation.
- Structured working style, self-motivation, communication skills, and team spirit.
- Fluent German skills.
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What we offer
- An open team and a appreciative working atmosphere.
- Flat hierarchies, short decision-making paths.
- Early assumption of responsibility and self-directed working style.
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Job Locations
About Your Employer
BlueTem Software GmbH
BlueTem Software GmbH is a family-run company based in Erkrath, Germany. Since its founding in 2009, the company has focused on developing software solutions for facility service providers, complemented by mobile applications and IT services.
Description
- Company Type
- Established Company
- Industry
- Internet, IT, Telecommunication
Customer service representative - Software for building cleaning
- Salary
- 36.000 to 45.000€ gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.24.653 to 29.643 € net/year · Tax class I
- Location
- Erkrath
- Working Model
- Onsite
- Diversity
- Open for all genders
