Job
In this role, you independently lead IT projects for clients and develop tailored technical solutions while maintaining hardware and conducting client training sessions.
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Job technologies
Your role in the team
- Independent management and implementation of complex client projects.
- Active participation in the development of technical solutions and direct communication with clients.
- Responsibility for maintenance, care, and handling of hardware.
- Analysis of customer requirements and development of suitable solutions.
- Strategic planning and organization of your workflows.
- Design and implementation of practical customer training sessions.
- Proactive diagnosis and troubleshooting of errors as well as identifying potential vulnerabilities in IT systems.
Our expectations of you
Qualifications
- Routine in error analysis and troubleshooting, for example via logs or system monitoring.
- Proficient handling of server and network hardware.
- In-depth knowledge of firewalls and switches such as Cisco or Sophos, as well as an understanding of the impact of technical decisions.
- Independent work and the ability to find solutions in challenging situations.
- Strong customer understanding and the willingness to proactively suggest meaningful improvements.
- Analytical and solution-oriented thinking.
Experience
- 3-5 years of professional experience and passion for IT.
- Experience with Microsoft 365, ideally with Entra and/or Intune.
- Experience in independently executing client projects.
What we offer
- We are a small company with short decision paths and a lot of freedom.
- With us, you can shape your workday to suit you – with flexible working hours, options for remote work, or even the possibility to bring your dog, for example.
- Even if we deliberately take some time for certain decisions, you can still get started on your tasks immediately and work without many layers.
Benefits
Health, fitness & fun
Topics you will work on
Job locations
About your employer
CROSS MEDIA IT GmbH is an established IT service provider with over 20 years of experience in delivering tailored solutions for businesses. They offer comprehensive managed services, particularly for SMEs and the media industry.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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