Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Wolfsburg
- Working Model
- Onsite
Job Summary
In this role, you will handle 1st and 2nd level support tickets, provide remote support for end-users, and manage IT environments with Windows, Linux, and OSX.
Job Technologies
Your role in the team
- You manage the escalation management.
- You handle support tickets within the scope of 1st and 2nd level support.
- You provide remote support for end users in Germany as well as at international locations.
- You manage IT environments with Windows clients, Linux, and OSX.
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Our expectations of you
Qualifications
- Knowledge in the hardware sector, especially with notebooks, workstations, and PCs.
- Good German and English skills.
Experience
- Initial professional experience in the administration of Windows workstations, laptops with Windows 10, MS Office, and mobile devices.
- Experience in onsite or remote support for users.
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Benefits
Health, Fitness & Fun
More net
Food & Drink
Work-Life-Integration
Job Locations
This is your employer
puro Personaldienstleistung GmbH
As an established recruiting agency, puro Personaldienstleistung GmbH offers comprehensive services in personnel placement and consulting to assist companies in their search for top talent.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Service technician 2nd level remote support
- Location
- Wolfsburg
- Working Model
- Onsite
- Diversity
- Open for all genders
