Level
Experienced
Location
Wiesbaden
Working Model
Hybrid, Onsite
Job Field
IT, Support
Employment Type
Full Time
Contract Type
Permanent employment

Job Summary

In this role, you ensure the smooth operation of digital processes in building supervision, administer applications, optimize IT solutions within the team, and provide extensive support to users.

Job Technologies

Windows Server

Your role in the team

In the IT and Online Service team, you leverage your expertise to ensure that the digital processes of the entire building authority operate smoothly, thereby supporting your colleagues from other specialized departments.
You ensure a current and high-performance IT infrastructure and navigate confidently both in various software applications and in the hardware domain.
Together with three other colleagues, you work in a dedicated team and contribute to a smooth digital working day within the building supervision.
Setting up and administering existing applications such as ProBauG, PlanRadar, and the associated DMS, as well as DigiBauG and the Building Encumbrance Portal.
Supporting users in the use of the deployed central applications as well as troubleshooting existing issues (1st Level and 2nd Level Support).
Ensuring the ongoing operation of the IT infrastructure as well as monitoring and resolving technical disruptions.
Ensuring the timeliness, quality, and availability of the process-relevant data sets, particularly the specialized application ProBauG and the DMS.
Perceiving the role as a Digitalization Guide in Building Inspection and the interface function between the specialist departments and external service providers.
Analyzing and optimizing digital processes as well as actively supporting digital development, e.g., by planning and implementing new IT projects and programs.
Identify, evaluate, and implement requirements for existing and new IT solutions.
Monitoring the internal building authority Windows server landscape in collaboration with the responsible departments at the city and the providers of specialized procedures.

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Our expectations of you

Education

Completed university degree (at least a FH diploma/Bachelor) or further qualification that qualifies for the aforementioned tasks, e.g., in the field of IT or qualification for higher service in the field of Digital Administration or General Administration.

Qualifications

Strong proficiency in the use of standard software and a willingness to familiarize oneself with existing specialized applications.
Interest in complex IT technical challenges is an advantage.
Strong cooperation and team skills as well as communication and conflict resolution abilities.
Customer orientation and service attitude.
Decisiveness and assertiveness, as well as a confident demeanor.

Experience

Several years of professional experience related to the above-mentioned tasks.
Professional experience in IT within public administration or in the implementation of IT projects in the public sector is an advantage.
Experience in implementing new applications is an advantage.
Experience in project management is advantageous.

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What we offer

A permanent and diverse position where you can make an important contribution to the common good.
Payment according to pay grade 11 of the Collective Agreement for the Public Service (TVöD) - including annual special payment and additional company pension scheme.
The position can also be filled in a civil service capacity in accordance with salary group A 11 of the Hessian Salary Act (HBesG), provided the relevant prerequisites are met.
Good opportunities for work-life balance through flexible working hours with flextime, digital time tracking, and the option to work from home.
Comprehensive voluntary social benefits for health maintenance and promotion (e.g., discounts for fitness studios), which have been awarded multiple times with the Corporate Health Award, as well as ergonomic workplaces (e.g., height-adjustable desks and two monitors).
Extensive training and development opportunities as well as systematic onboarding by experienced colleagues.
Use of the benefit platforms "corporate benefits" and "benefits.me" with attractive deals and discounts from renowned brands and companies.
Job Ticket Premium for the entire RMV area.