Job
In this role, you actively shape the product vision of the SNIPES app and develop user features to enhance customer satisfaction. You collaborate with internal and external teams while optimizing key customer journeys.
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Job technologies
Your role in the team
- Actively shape the vision, roadmap, and product backlog for the SNIPES app on iOS and Android.
- Definition, prioritization, and implementation of app features to increase customer satisfaction, customer retention, and business success.
- Managing and closely coordinating collaboration with our external development agency and internal teams across E-Commerce, IT, Marketing, and other specialist departments.
- Translating customer needs, business objectives, and strategic priorities into user stories, requirements, and clear acceptance criteria.
- Optimization of key customer journeys such as onboarding, product search, loyalty, checkout, personalization, and push communications.
- Planning, coordination, and evaluation of releases, tests, and product optimizations throughout the entire product lifecycle.
- Analyze relevant KPIs, customer behavior, and app performance to identify and implement optimization opportunities.
Our expectations of you
Qualifications
- In-depth understanding of agile product development frameworks such as Scrum and Kanban.
- Excellent communication and stakeholder management skills, as well as the ability to successfully align cross-functional teams in a dynamic environment.
- Excellent written and spoken English skills are required.
Experience
- Several years of experience as a Product Owner, Product Manager, or in a comparable role in digital product management.
- Demonstrable experience managing customer-focused mobile apps in e-commerce, retail, loyalty, or digital product environments.
- Practical experience with Jira, Confluence, and other product management and collaboration tools.
- Strong data-driven decision-making skills and experience analyzing KPIs, A/B tests, customer behavior, and product performance.
What we offer
- Location: Cologne.
- Work environment: Headquarters.
- Position available: immediately.
Topics you will work on
Job locations
About your employer
With over 200 stores in Germany, Austria, Switzerland, the Netherlands, Spain, Italy, Belgium, France, and the USA SNIPES SE is one of the most successful sneaker and streetwear chain stores in Europe. Since opening its first store in Essen in 1998, SNIPES has been an integral part of the urban scene and is constantly growing thanks to regular openings.
- Established Company
- Hybrid, Onsite
- Trade
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