Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hennef (Sieg)
- Working Model
- Onsite
Your role in the team
- Acceptance of internal tickets by telephone or in writing.
- Monitoring, qualification and coordination of tickets, including prioritization and forwarding to 3rd level support.
- Shared responsibility for problem analysis, troubleshooting and documentation of IT systems.
- Processing customer inquiries regarding feasibility and implementation.
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Our expectations of you
Education
- Successfully completed vocational training in information technology or comparable qualifications.
Qualifications
- Good written and spoken German and English skills.
- High technical affinity as well as independent and solution-oriented working methods.
Experience
- Initial professional experience in 1st level support is desirable.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
1st Level IT Supporter
- Location
- Hennef (Sieg)
- Working Model
- Onsite
- Diversity
- Open for all genders
