Job
In this role, you will develop innovative IT solutions in the SAP Customer Experience area, advise departments, process requirements, and actively shape projects in both agile and traditional models.
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Job technologies
Your role in the team
- As a technical expert (m/f/d), you will work together with specialists from various departments, IT architecture experts, as well as internal and external partners to develop innovative IT solutions and actively drive their implementation.
- You analyze the requirements of internal stakeholders, qualify them, and translate them into future-proof technical solutions.
- As a competent point of contact (m/f/d), you advise departments and stakeholders on current and future IT-technical possibilities.
- In changes and projects, you participate in both agile and traditional methodologies and take responsibility for your area of work.
- With your technical expertise, you ensure that our IT components remain maintainable, high-performing, and future-proof in the long term.
- Furthermore, you support the management of support, incident management, and the further development of our IT solutions in collaboration with internal and external service providers.
- You keep technological developments in view, recognize new potentials early, and initiate optimizations for a modern and high-performance system landscape.
- If necessary, you will design and facilitate training sessions and workshops, and support colleagues and departments in knowledge transfer and the successful adoption of new solutions.
Our expectations of you
Education
- You have completed a degree in information technology or business administration, or you possess a comparable qualification.
Qualifications
- Additionally, you possess very good technical knowledge in the solution areas of "SAP-CX," specifically SAP Sales and Service Cloud V1 (preferably V2), and SAP Business Process Automation.
- You are familiar with agile working methods and enjoy working in interdisciplinary teams.
- New technologies, digitalization, and the responsible use of AI excite you, and you contribute your own ideas for the further development of processes.
- You impress with a structured way of working, a high degree of self-organization, and a pronounced commercial understanding.
- Strong communication skills, customer orientation, and a confident demeanor help you to effectively bring together different interests.
- Self-responsibility, commitment, and the aspiration to create sustainable solutions complete your profile.
What we offer
- A permanent employment contract for a long-term perspective.
- 30 days of vacation as well as special leave days.
- Flexible work models as well as mobile working.
- Corporate health management with offerings such as E-GYM Wellpass and MachtFit platform.
- E-bike leasing and company ticket for environmentally friendly mobility.
- Independent work with scope for creativity.
- Diverse training and development programs.
- Employees refer employees - mutual recommendation is rewarded.
- Free parking and good transport connections.
Topics you will work on
Job locations
About your employer
swb steht in der Region Norddeutschland und den Städten Bremen und Bremerhaven für vieles, was Ihnen täglich nahe kommt: Strom, Erdgas, Trinkwasser und Wärme. Darüber hinaus erbringen wir eine Vielzahl technischer Dienstleistungen und kümmern uns um die Entsorgung von Abfall. Mit all diesen Leistungen sichern wir die Basis für ein modernes Leben.
- Established Company
- Hybrid, Onsite
- Public Service, Unions · Power Sector, Economy
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