Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Onsite
Job Summary
In this role, you support users in 1st and 2nd level IT support, analyze and document issues, and are responsible for comprehensive on-site support.
Your role in the team
- Support in the 1st & 2nd Level Support
- Support with troubleshooting
- Comprehensive on-site user support
- Analysis and documentation of encountered error situations
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Our expectations of you
Education
- Completed vocational training in the IT sector
Qualifications
- Analytical working style and quick comprehension.
- Strong communication skills and customer orientation
Experience
- Extensive professional experience in IT support at an IT service provider.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter 1st & 2nd Level
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
