Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Halberstadt
- Working Model
- Onsite
Job Summary
In this role, you assist users with iOS devices, perform IMAC-D tasks, install PCs, smartphones, and printers, analyze disturbances, and handle customer inquiries at the tech bar and helpdesk.
Job Technologies
Your role in the team
- Support for users with questions regarding iPhone, iPad, scanners, and mobile devices.
- Processing customer inquiries at the Techbar or the User Helpdesk.
- Execution of IMAC-D activities in the workplace and shopfloor environment.
- Installation and setup of PCs, notebooks, smartphones, printers, and peripherals.
- Analysis and resolution of issues as well as ticket processing including remote support.
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Our expectations of you
Education
- Completed training as an IT specialist for system integration (m/f/d), IT systems electronics technician (m/f/d), or a comparable qualification.
Qualifications
- Good knowledge of hardware from HP, Lenovo, as well as Apple iOS, Windows 10/11.
- Very good knowledge of German and a manual transmission driver's license.
- A high level of teamwork and reliability, as well as a structured way of working.
Experience
- Experience in support within large customer environments as well as in handling ticketing systems.
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What we offer
- Best working conditions at Europe's largest IT service provider.
- A regulated weekly working time of 40.0 hours in day shifts.
- Very good chances of permanent employment with the client company.
- Flat hierarchies, modern workplaces, and excellent career opportunities.
- Up to 30 days of vacation per year; vacation entitlement granted already during the probation period.
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Benefits
More net
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
Herrmann Personaldienste GmbH
As one of the leading personnel service providers in Germany, Herrmann Personaldienste GmbH has been supporting both companies and job seekers in finding the right employees since 1993.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency