Logo Herrmann Personaldienste GmbH

IT Support

Job

  • Level
    Experienced
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Halberstadt
  • Working Model
    Onsite
  • Job Summary

    In this role, you assist users with iOS devices, perform IMAC-D tasks, install PCs, smartphones, and printers, analyze disturbances, and handle customer inquiries at the tech bar and helpdesk.

    Job Technologies

    Your role in the team

    • Support for users with questions regarding iPhone, iPad, scanners, and mobile devices.
    • Processing customer inquiries at the Techbar or the User Helpdesk.
    • Execution of IMAC-D activities in the workplace and shopfloor environment.
    • Installation and setup of PCs, notebooks, smartphones, printers, and peripherals.
    • Analysis and resolution of issues as well as ticket processing including remote support.

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    Our expectations of you

    Education

    • Completed training as an IT specialist for system integration (m/f/d), IT systems electronics technician (m/f/d), or a comparable qualification.

    Qualifications

    • Good knowledge of hardware from HP, Lenovo, as well as Apple iOS, Windows 10/11.
    • Very good knowledge of German and a manual transmission driver's license.
    • A high level of teamwork and reliability, as well as a structured way of working.

    Experience

    • Experience in support within large customer environments as well as in handling ticketing systems.

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    What we offer

    • Best working conditions at Europe's largest IT service provider.
    • A regulated weekly working time of 40.0 hours in day shifts.
    • Very good chances of permanent employment with the client company.
    • Flat hierarchies, modern workplaces, and excellent career opportunities.
    • Up to 30 days of vacation per year; vacation entitlement granted already during the probation period.

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    Benefits

    More net

    Work-Life-Integration

    Health, Fitness & Fun

    Job Locations

    • Location Halberstadt

      38820 Sachsen-Anhalt

      Germany

    This is your employer

    Herrmann Personaldienste GmbH

    Herrmann Personaldienste GmbH

    As one of the leading personnel service providers in Germany, Herrmann Personaldienste GmbH has been supporting both companies and job seekers in finding the right employees since 1993.

    Description

  • Company Type
    Recruiting Agency
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Recruitment Agency
  • Location
    Halberstadt
    Working Model
    Onsite
    Diversity
    Open for all genders

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