Job
In this role, you will be responsible for onboarding and customizing CRM systems while developing optimized, automated workflow processes that eliminate manual tasks.
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Job technologies
Your role in the team
- Your mission: The interface to perfection.
- You are the strategic head at the interface between our B2B clients and our technical support team.
- Your task is not just to manage systems, but to make them run.
- Process Design: You plan and oversee the onboarding process as well as the individual setup of CRM accounts.
- Workflow architecture: You develop complex automations and 'if-then' logic to eliminate manual processes.
- Control & Release: You are the final authority. You review, optimize, and only release technical processes when they are error-free and functioning correctly for the customer.
- Project management: You coordinate efficient project alignments via Zoom and ensure the proper application of the new infrastructure at the customer's site.
Our expectations of you
Qualifications
- Logic focus: Deep understanding of data structures and digital process scaling.
- Communication: Business fluent English for our international orientation.
- Mindset: Extremely structured, decisive, and with a high quality standard for project outcomes.
Experience
- Technical expertise: Extensive experience in building automation workflows (e.g., with Zapier, Make, or directly within CRM systems).
What we offer
- 100% remote & freedom: Complete location independence with absolute result orientation.
- You design your working methods and hours independently within the framework of the project specifications.
- Freelance model: Long-term collaboration with transparent billing based on fixed fees per project/client managed.
- Performance Incentives: Additional success bonuses for outstanding client results that lead to measurable feedback (e.g., positive OMR reviews as well as the generation of video testimonials and case studies).
- Team & Network: Despite your independence, we value professional exchange.
- Project-related coordination and optional team events promote connection and knowledge transfer within our international network.
- Growth: A professional environment designed for scaling and maximum efficiency.
Topics you will work on
Job locations
About your employer
Skalieren.ai LLC is a dynamic software company that acts as a CRM agency, providing turnkey solutions for B2B clients and enhancing sales processes. The company integrates CRM, workflow automations, email marketing, and AI tools into a single platform and is considered one of the leading CRM systems in the DACH region. It operates fully remotely and emphasizes measurable results for the German mid-sized companies.
- Startup
- Full Remote
- Internet, IT, Telecommunication
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