Job
- Level
- Experienced
- Job Field
- Project
- Employment Type
- Full Time
- Contract Type
- Freelancer
- Salary
- 4.000 to 6.500€ gross/month
- Location
- Fulda
- Working Model
- Full Remote
Job Summary
In this role, you will be responsible for onboarding and customizing CRM systems while developing optimized, automated workflow processes that eliminate manual tasks.
Job Technologies
Your role in the team
- Your mission: The interface to perfection.
- You are the strategic head at the interface between our B2B clients and our technical support team.
- Your task is not just to manage systems, but to make them run.
- Process Design: You plan and oversee the onboarding process as well as the individual setup of CRM accounts.
- Workflow architecture: You develop complex automations and 'if-then' logic to eliminate manual processes.
- Control & Release: You are the final authority. You review, optimize, and only release technical processes when they are error-free and functioning correctly for the customer.
- Project management: You coordinate efficient project alignments via Zoom and ensure the proper application of the new infrastructure at the customer's site.
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Our expectations of you
Qualifications
- Logic focus: Deep understanding of data structures and digital process scaling.
- Communication: Business fluent English for our international orientation.
- Mindset: Extremely structured, decisive, and with a high quality standard for project outcomes.
Experience
- Technical expertise: Extensive experience in building automation workflows (e.g., with Zapier, Make, or directly within CRM systems).
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What we offer
- 100% remote & freedom: Complete location independence with absolute result orientation.
- You design your working methods and hours independently within the framework of the project specifications.
- Freelance model: Long-term collaboration with transparent billing based on fixed fees per project/client managed.
- Performance Incentives: Additional success bonuses for outstanding client results that lead to measurable feedback (e.g., positive OMR reviews as well as the generation of video testimonials and case studies).
- Team & Network: Despite your independence, we value professional exchange.
- Project-related coordination and optional team events promote connection and knowledge transfer within our international network.
- Growth: A professional environment designed for scaling and maximum efficiency.
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Topics You Will Work On
Job Locations
About Your Employer
Skalieren.ai LLC
Skalieren.ai LLC is a dynamic software company that acts as a CRM agency, providing turnkey solutions for B2B clients and enhancing sales processes. The company integrates CRM, workflow automations, email marketing, and AI tools into a single platform and is considered one of the leading CRM systems in the DACH region. It operates fully remotely and emphasizes measurable results for the German mid-sized companies.
Description
- Company Type
- Startup
- Working Model
- Full Remote
- Industry
- Internet, IT, Telecommunication
Customer Success Manager / CRM Project Manager
- Salary
- 4.000 to 6.500€ gross/monthEstimated net salary based on the gross salary in the job ad using tax class I.2.606 to 3.915 € net/month · Tax class I
- Location
- Fulda
- Working Model
- Full Remote
- Diversity
- Open for all genders
