Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Onsite
Job Summary
In this role, you will competently assist users with IT issues, handle inquiries about client applications, and document all events in the ticketing system.
Job Technologies
Your role in the team
- Provision of support remotely
- Competent support of users with IT issues
- Contact person for all questions regarding the use of customer applications, Active Directory, as well as in the field of hardware and software.
- Documentation and monitoring of events in the ticketing system
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Our expectations of you
Education
- Vocational training as an IT specialist in system integration or a comparable qualification
Qualifications
- Secure knowledge in the areas of Windows 7 and 10 and MS Office
- Solution- and service-oriented working style, strong communication skills, and team ability
Experience
- Extensive experience in the Support field
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Employees for the User Helpdesk
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
