Job
In this key position, you organize workflows in the service area, coordinate an engaged team, and enhance the quality of our services through effective management and continuous process optimization.
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Your role in the team
- Do you have an eye for efficient processes and want to actively shape and improve them? Then take responsibility for the organization and further development of our service department with us.
- In this key position, you ensure smooth processes, coordinate a dedicated team, and significantly contribute to the quality and cost-effectiveness of our services.
- Organization and management of the service team
- Assignment and coordination of service technicians
- Planning and tracking of repair and maintenance orders
- Preparation of maintenance offers as well as processing of contract extensions
- Review of the profitability of existing contracts
- Central interface for team processes and escalation handling
- Continuous optimization of processes
Our expectations of you
Education
- Completed training in mechanical engineering, building services engineering, or an equivalent qualification as a technician or master craftsman.
Qualifications
- Knowledge in contract management (VOB/B, maintenance contracts)
- Ideally familiar with standards such as VdS
- Organizational strength and pronounced communication skills
Experience
- Several years of leadership experience in a technical environment
Topics you will work on
Job locations
About your employer
Calanbau Brandschutzanlagen GmbH focuses on providing customized fire protection solutions and collaborates closely with clients to develop tailored safety concepts.
- Established Company
- Onsite, Hybrid
- Industry, Production
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