Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Jena
- Working Model
- Onsite
Job Summary
In this role, you will advise and support users in service request management, assist in network integration of IT equipment, and ensure IT system infrastructure security in production environments.
Your role in the team
- You will handle the Service Request Management: advising, supporting, and instructing users from the business departments; ordering and canceling standard services; assisting with troubleshooting and resolution.
- They are interface partners for the specialists in the ZEISS IT organization and the IT service providers.
- Integrate and manage IT equipment in production networks.
- You assist in ensuring IT security in manufacturing as well as in maintaining master data.
- They actively manage knowledge and work on infrastructure projects as part of the mechanics team.
- You manage applications and systems in the production environment and are responsible for the system infrastructure.
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Our expectations of you
Education
- Completed training as an IT specialist (m/f/x), or an IT-related apprenticeship/studies.
Qualifications
- In-depth knowledge of IT security in manufacturing, network integration of IT equipment, user and permission management; proficient handling of sensitive data and compliance.
- Strong communication and interface skills, proactive knowledge management, documentation, and stakeholder management.
- Project and budget understanding.
Experience
- Several years of professional experience in IT infrastructure within production environments, ticketing, as well as in the provisioning/support of IT equipment and systems.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
Carl Zeiss AG
ZEISS is a world-leading technology company that is active in the fields of optics and optoelectronics. In the last financial year, ZEISS generated sales revenues of more than 6.4 billion euros through its four segments Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets (as at 30 September 2019).
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Industry, Production
Employer reviews
by devworkplaces.com
Total
(1 Review)3.7
Culture
4.0Workingconditions
4.6Career Growth
3.6Engineering
2.7
IT Coordinator
- Location
- Jena
- Working Model
- Onsite
- Diversity
- Open for all genders
