Job
- Level
- Junior
- Location
- Bremen
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will assist our customers with technical inquiries via email, chat, and phone, reproduce issues, and collaborate closely with the development team on solutions and product enhancements.
Job Technologies
Your role in the team
- As a working student in Technical Support, you assist our customers via email, chat, and phone, reproduce occurring issues, and collaborate with our development teams.
- Assist our technical support and help our customers via email, live chat, and phone.
- Reproduce issues and discuss them with our development teams.
- Participate in product development based on requests and their problem solutions.
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Our expectations of you
Education
- Are you a registered student looking to gain practical experience alongside your studies or already want to get to know your place in a team for the period after graduation?
Qualifications
- This activity is ideal for students of computer science or similar fields. Programming skills are an advantage, but beginners are also welcome!
- Enrolled student of computer science, physics, mathematics, or a comparable field of study.
- Good spoken and written English skills.
- Programming skills (beginners welcome!) in C#, JavaScript, Angular, or other frameworks and languages.
- Self-motivated, curious, and persistent.
- You enjoy working in small, dedicated teams.
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What we offer
- Gain practical IT experience and shape your future.
- Start your IT career at Text Control during your studies! We offer flexible working hours, an open atmosphere, and long-term prospects, including the opportunity to write your thesis with us.
- Long-term activities with the option to write your thesis with us and then start directly with us.
- Development of cross-functional skills.
- Flexible working hours.
- Open and creative atmosphere.
- Open communication and short decision-making processes.
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Topics You Will Work On
Job Locations
About Your Employer
Text Control GmbH
Text Control GmbH, based in Bremen, Germany, specializes in the development of software solutions for document processing. The company provides services for client, web, and cloud applications and serves customers worldwide. Since its founding in 1991, Text Control has established a strong presence in the software industry.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
Working Student Technical Support
- Location
- Bremen
- Working Model
- Onsite
- Diversity
- Open for all genders
