Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Essen
- Working Model
- Onsite
Job Technologies
Your role in the team
- Recording, prioritizing and processing user requests within the scope of 1st and 2nd level IT support.
- Responsibility for resolving IT incident reports and processing user requests in the ticket system.
- Documentation and tracking of the individual processing steps.
- Installation and configuration of new software and hardware components via remote maintenance.
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Our expectations of you
Education
- Successfully completed vocational training in the IT sector or comparable qualification.
Qualifications
- Good knowledge of the Microsoft environment (Windows, MS Office and Active Directory) as well as basic network knowledge of DHCP, TCP/UDP and DNS.
- Customer-oriented and solution-oriented approach as well as high technical affinity and communication skills.
Experience
- First experience in 1st and 2nd level support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter for the IT Service Desk
- Location
- Essen
- Working Model
- Onsite
- Diversity
- Open for all genders
