IT User Service and System Management staff

New

Job

  • Level
    Experienced
  • Job Field
    IT, Support, System
  • Employment Type
    Part Time
  • Contract Type
    Permanent employment
  • Location
    Schalksmühle
  • Working Model
    Onsite
  • Job Summary

    In this role, you will assist IT users at various sites, resolve hardware and software inquiries, perform client system installations, and support server management as well as projects.

    Job Technologies

    Your role in the team

    • Support of IT users with hardware and software issues at the JUNG locations, with a focus on Schalksmühle and Lünen.
    • Receipt, analysis, resolution, and documentation of IT user requests and incident reports within the scope of First- and Second-Level Support.
    • Procurement, installation (via software distribution), and rollout of client computer systems, ensuring operational readiness.
    • Management of users and permissions in Microsoft Active Directory and Microsoft Azure.
    • Support of the IT infrastructure team in the areas of server and infrastructure management.
    • Participation in national and international projects.

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    Our expectations of you

    Education

    • Technical training in the IT field, e.g., IT specialist for system integration (m/f/d).

    Qualifications

    • Solid knowledge in the areas of: current Windows client operating systems, Microsoft Exchange / Outlook, Microsoft 365 / Teams / SharePoint, Microsoft Active Directory, and Group Policies.
    • Knowledge in the areas of Microsoft Power Shell, server operating systems, Microsoft Windows / Linux, printer management / print server solutions, client management, and software deployment solutions (e.g., Microsoft Intune / SCCM), network management and network security, creating, maintaining, and planning monitoring and alerting rules is desirable.
    • Strong customer and service orientation. Well-developed analytical skills.
    • Structured, process-oriented, and independent working style.
    • Friendly demeanor and open communication.
    • Willingness for personal development and collaborative shaping of the IT working environment at JUNG.

    Experience

    • Several years of professional experience in First- and Second-Level Support.

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    What we offer

    • JUNG stands for quality, responsible conduct, and a work environment where people can grow.
    • We value respectful collaboration, make sustainable decisions, and promote the development of each individual.
    • Attractive compensation according to the collective agreement of the metal and electrical industry NRW, including Christmas bonus, holiday pay, and tariff-specific special payments.
    • Work-life balance - flexible working hours including a flexitime account, 30 days of vacation, and mobile working.
    • Structured onboarding according to an individual onboarding plan and accompanied by a mentor during the onboarding phase.
    • Numerous qualification opportunities, measures of corporate health management including bike leasing, EGYM Wellpass, and ergonomic workplaces.

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    Benefits

    Work-Life-Integration

    Job Locations

    • Location Schalksmühle

      58579 Nordrhein-Westfalen

      Germany

    This is your employer

    Albrecht Jung GmbH & Co. KG

    Founded in 1912 in Schalksmühle, Albrecht Jung GmbH & Co. KG is a leading company in electrical installation technology and building system technology, known for its high-quality products.

    Description

  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Electronics, Automatization
  • IT User Service and System Management staff

    Location
    Schalksmühle
    Working Model
    Onsite
    Diversity
    Open for all genders

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