Job
- Level
- Experienced
- Job Field
- IT, Application, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Rostock
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you build the technical infrastructure for integrating VoIP and communication systems into CRM applications and design AI workflows to implement customer projects productively.
Job Technologies
Your role in the team
- You build the technical infrastructure on which our clients' viscale system runs – integrations, communication systems, automations, and AI workflows.
- You seamlessly integrate VoIP systems, WhatsApp Business, SMS, and other channels into existing CRM systems — and you understand not only the setup but also the underlying logic.
- You further develop communication systems and provide concrete recommendations for deeper utilization—so that our customers not only have a system but also understand what benefits it brings them.
- You implement the technical foundation in projects: Custom Properties, Custom Objects, API integrations, Webhooks, as well as integrations with ERP, ticketing, and third-party systems.
- You design and build AI workflows with Claude, GPT, Gemini & Co. - embedded in Make, n8n, or native automations, and translate AI productively into customer projects.
- You document what has been built and how it can be replicated.
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Our expectations of you
Education
- What you don't need to bring: a traditional consulting background or, for example, a business administration degree. If you are technically strong, work independently, and understand systems from the ground up – that is the foundation.
Qualifications
- You understand REST APIs and Webhooks - not just configuring them, but debugging as well.
- You communicate clearly and directly — through excellent German skills and always on an equal footing with our clients.
Experience
- You have experience with CRM systems on a technical level - Properties, Workflows, API, Custom Objects.
- You have experience with VoIP or communication infrastructure (3CX, Aircall, or comparable).
- You have experience with integration tools such as Make or n8n.
- Ideally, you have experience with LLM APIs (Claude, GPT, Gemini) as an integrator — not just as a user.
- Ideal: Experience with ERP or ticket system integrations (Zoho Desk, Jira, or similar) and knowledge of JavaScript or Python.
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What we offer
- With permanent contracts and fair compensation, we offer you security and appreciation for your contribution to our shared success.
- We place great importance on work-life balance: shape your working hours flexibly and work comfortably from home two days a week.
- We know how important taking a break is. Therefore, depending on the length of service, we offer up to 32 days of vacation per year.
- Work comfortably: Our offices are equipped with height-adjustable desks and ergonomic chairs.
- Modern top equipment awaits you, including the powerful MacBook Pro, premium noise-cancelling headphones, and essential tools for your position.
- Online marketing is constantly evolving: With us, you can dedicate 10% of your working time to further education, such as numerous Udemy courses.
- We are happy to support you through employee budgets or individual benefits such as bike leasing, subsidies for public transport tickets, or gym memberships.
- We offer massages every 3 weeks. A wonderful relaxation for body and mind.
- In consultation, you can bring your dog to the agency.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
viminds GmbH
viminds GmbH is a privately-owned digital agency based in Rostock that supports companies with digital marketing strategies and HubSpot solutions. It develops tailored concepts for efficient online sales processes and specializes in advising small and medium-sized enterprises. As a certified HubSpot agency with Platinum status, viminds operates throughout the DACH region.
Description
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Specialist for system integration & AI
- Location
- Rostock
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
