Job
- Level
- Experienced
- Location
- Iserlohn, Hamm, Lüdenscheid, Arnsberg, Hagen, Dortmund, Lünen, Witten
- Working Model
- Onsite
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 30.000 to 42.000€ gross/year
Job Summary
In this role, you analyze technical issues in Windows and Linux environments, support 1st and 3rd level support, and optimize systems and network architectures for an efficient IT infrastructure.
Job Technologies
Your role in the team
- Support and administration of Windows and/or Linux systems within the scope of 2nd level support
- Analysis, troubleshooting, and resolution of technical issues in IT infrastructure, including networks and server systems
- Support in the planning, implementation, and further development of system and network architectures for a stable and efficient IT environment
- Conducting fault analyses and developing sustainable solutions to ensure smooth operations
- Collaboration with 1st Level Support for efficient escalation and handling of more complex issues
- Support of 3rd Level Support in the implementation of new technologies and in resolving escalations
- Participation in the documentation and optimization of IT processes as well as in the creation of operating manuals
- Monitoring and optimization of the performance of Windows and/or Linux environments using common monitoring tools
- Implementation and maintenance of security policies, including regular updates and patches of the managed systems
- Support for projects aimed at further developing the IT environment, such as rollouts, migrations, or automation initiatives
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Our expectations of you
Qualifications
- Data protection and data security are fundamental prerequisites for you when building and operating IT environments.
- IT is not a one-man show. You can express yourself clearly and communicate effectively (without stepping on anyone's toes).
- System updates occur daily, so continuous learning is a matter of course for you.
- Exciting projects are not always nearby, so traveling is not an issue for you.
- Very good German skills (at least C1), English skills are an advantage
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What we offer
- A permanent employment contract in a growing company
- Individual training opportunities and certifications for your career
- Work with cutting-edge technologies and stay always at the forefront of the industry
- Projects in large and exciting IT environments
- Diverse tasks that make your daily work interesting
- Organization and coverage of business trips are a matter of course for us.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
ANG GmbH
ANG GmbH is an established company specializing in the implementation and support of ERP solutions, particularly SAP Business One. With over 450 clients in more than 15 countries, ANG offers tailored solutions for businesses. The company has locations in Austria and Germany and operates in the DACH region as well as Mexico.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
2nd Level Support
- Salary
- 30.000 to 42.000€ gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.21.227 to 27.999 € net/year · Tax class I
- Location
- Iserlohn, Hamm, Lüdenscheid, Arnsberg, Hagen, Dortmund, Lünen, Witten
- Working Model
- Onsite
- Diversity
- Open for all genders
