Job
- Level
- Experienced
- Job Field
- Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Kassel
- Working Model
- Onsite
Job Summary
In this role, you coordinate warranty processes for customers and subcontractors, review claims, closely liaise with on-site service, and conduct critical negotiations.
Job Technologies
Your role in the team
- You establish processes with KNDS customers and subcontractors to ensure smooth warranty handling.
- They review the contractual warranty claims of national and international customers as well as the contractual and delivery conditions of subcontractors.
- For inspection measures and spare parts procurement, coordinate closely with the on-site service.
- They manage assemblies - both new parts and defective assemblies - throughout the entire process from the customer to the subcontractor.
- They independently prepare statements with decisions and justifications regarding the recognition or rejection of warranty claims.
- You can confidently negotiate contentious warranty issues.
- In case of escalations regarding your area of responsibility, you will handle internal and external communication management.
- Willingness to undertake occasional business trips to clients or subcontractors is expected.
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Our expectations of you
Education
- You hold a degree in Industrial Engineering, a degree in Business Administration, or a commercial qualification with extensive experience in project management, process management, and order processing.
Qualifications
- Excellent knowledge of ERP systems (SAP) as well as CAQ systems like Babtec is required for us.
- Fluent German and English are a given for you.
- Proficiency in MS Office (Word, PowerPoint, Excel) complements your profile.
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What we offer
- Secure employer.
- Attractive pay according to IG Metall collective agreement.
- Christmas and holiday bonuses.
- 30 days of vacation.
- Fitness and health offerings.
- Company pension scheme.
- Flexible flexitime arrangements.
- Subsidy for the Germany Ticket.
- Corporate Benefits.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
Knds Deutschland Gmbh & Co. Kg
As part of the German-French KNDS Group, KNDS Deutschland GmbH & Co. KG is a significant player in the defense industry, specializing in military vehicles and their maintenance.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
Project Coordinator Warranty Management
- Location
- Kassel
- Working Model
- Onsite
- Diversity
- Open for all genders
