Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Aßlar
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you take responsibility for the entire lifecycle of Teamcenter and NX, manage incident and problem management, coordinate release cycles, and optimize system performance.
Job Technologies
Your role in the team
- Assumption of full responsibility for the lifecycle of Teamcenter, NX, and CAM-related IT services.
- Stakeholder management.
- Definition, monitoring, and compliance of Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) in collaboration with the involved teams.
- Ensuring effective incident and problem management for the services responsible, including escalation, root cause analysis, and the initiation of preventive measures.
- Responsible management of release cycles for the applications under your purview in close coordination with development teams and business units.
- Continuous monitoring of system capacities and performance, identifying bottlenecks, and planning expansions or optimizations.
- Participation in the budget planning for the services under responsibility and ensuring cost-efficient service delivery.
- Creation and maintenance of the necessary documentation for services, processes, and configurations.
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Our expectations of you
Education
- Successfully completed a technical university degree of at least 4 years (e.g., equivalent to a Master's in Business Informatics (m/f/d)).
Qualifications
- Knowledge in support and consulting with Siemens Teamcenter and NX.
- Fluent English skills are required; knowledge of French is an advantage.
- Teamwork and willingness to learn are among your strengths.
- Resilience and flexibility complete your profile of qualifications.
Experience
- Several years of professional experience in the field of PLM, CAD, or CAM, in the implementation and execution of ITIL processes (e.g., Incident Management, Problem Management, Change Management).
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Topics that you deal with on the job
Job Locations
This is your employer
Pfeiffer Vacuum GmbH
Pfeiffer Vacuum is a technology group with over 3,400 employees at more than 25 locations around the world. We stand for innovation, quality and reliability. Our products are used worldwide in industry, research and development, and analytics.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Engineering Industry
Service Owner IT Engineering
- Location
- Aßlar
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
