Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- 2.500 to 3.000€ Gross/Month
- Location
- Nagold
- Working Model
- Onsite
Job Summary
In this role, you will assist members and prospects centrally via a monitor system, answer inquiries, analyze customer needs, and ensure a smooth training process across multiple studios.
Your role in the team
- We are looking for motivated support for our ProLiving headquarters! As part of our team, you will centrally assist members and prospects of several studios via monitor.
- You answer questions, advise interested parties, and ensure smooth studio operations.
- With your attention to detail and customer focus, you ensure a positive experience in daily training.
- Competent support of our members via the ProLiving system (using monitor and microphone)
- Monitoring the training operations across multiple studios and ensuring a smooth process.
- Analysis of customer needs and consultation with prospects about our system
- Ensuring high customer satisfaction and generating referrals
- Monitoring check-ins and adherence to training rules
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Our expectations of you
Qualifications
- You are communicative and inspire customers with your positive attitude.
- Strong service orientation and enjoyment in working with people
- Confident and quick-witted demeanor, excellent verbal expression
- Service orientation is your passion
- Motivated career changers are also very welcome.
Experience
- Ideally, experience in service or sales
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What we offer
- Regular working hours with a focus on work-life balance
- Attractive salary package
- Intensive onboarding and continuous training through our Academy
- Appreciation and recognition for good performance
- Free membership in all MC Shape Studios nationwide in Germany
- Diverse advancement and career opportunities
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Job Locations
This is your employer
MC Shape
MC Shape operates a franchise system for fitness studios in Germany, providing 24/7 access to training areas and classes. With currently 36 locations, the company is on a growth path.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Sports, Leisure
IT Support / Customer Service
- Salary
- 2.500 to 3.000€ Gross/Month
- Location
- Nagold
- Working Model
- Onsite
- Diversity
- Open for all genders
