Job
In this role, you independently plan and execute data-driven CRM marketing campaigns, evaluate performance data, and collaborate closely with strategy, creative, and technology teams to enhance customer engagement.
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Your role in the team
- You support and take over the strategic and operational management of our clients, independently implementing a variety of CRM marketing campaigns. In doing so, you work closely with strategy, creative, and technology teams — ensuring data-driven communication has a tangible impact.
- Together with the team, you identify and realize new potentials to activate, engage, and excite customers across channels in the long term.
- Operational support and collaboration in the strategic development of our clients in the areas of CRM and Marketing Automation.
- Planning, implementation, and optimization of cross-channel campaigns (email, push, in-app, landing pages) using tools such as Braze, Salesforce Marketing Cloud, or Emarsys.
- Co-development and implementation of data-driven journeys and automations along the customer lifecycle.
- Analysis of performance data and derivation of initial action recommendations in collaboration with the team (e.g., using Google Analytics, Tableau, or Spreadsheets).
- Interface between strategy, creation, and technology - you coordinate, inquire, and ensure that all disciplines come together.
Our expectations of you
Qualifications
- Solid knowledge of at least one leading platform (preferably Braze or Salesforce Marketing Cloud).
- Basic understanding of data, segmentation, trigger logic, and cross-channel journeys – and the motivation to quickly deepen knowledge in these areas.
- Structured, self-reliant way of working and enjoyment in accompanying clients holistically, as well as curiosity to continuously familiarize yourself with new tools and methods.
- Very good knowledge of German (at least C1) and good knowledge of English.
- Enthusiasm for data-driven communication, modern tools, and smart automations.
Experience
- At least 2 years of professional experience in digital marketing with a focus on CRM / Marketing Automation.
What we offer
- Work with renowned clients such as mobile.de, Ottobock, or Kleinanzeigen.
- An environment where you can learn quickly and take on responsibility.
- Personal development opportunities and targeted promotion of your talents.
- Close collaboration with experienced senior colleagues from whom you can learn.
- Flat hierarchies, open communication, and a team that truly sticks together.
- Open & straightforward communication, minimal bureaucracy, and quick decision-making.
- Home office with one office day per week (preferred); but fully remote possible.
- A fantastic loft office overlooking the Spree directly at the Ring.
- Opportunities for further training and development.
- Regular team events.
- Individual benefits by arrangement (e.g., JobRad, Deutschlandticket, gym membership, BenefitPass, among others).
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
Cruiseadors GmbH, based in Berlin, focuses on CRM, marketing automation, and digital communication. The company assists its clients in developing and implementing data-driven strategies throughout the customer lifecycle and is active in performance CRM, UX, and cross-channel communication.
- Digital Agency
- Full Remote, Hybrid, Onsite
- Internet, IT, Telecommunication
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