Senior Project Manager Customer Onboarding

Kühne + Nagel

Job

In this role, you will be responsible for developing and implementing efficient logistics solutions, managing complex new client projects, communicating directly with clients, and supporting the team through coaching.

Job summary

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Your role in the team

  • In our contract logistics team, you are responsible for warehouse operations - whether it's, for example, picking goods in the warehouse or performing organizational tasks in the office.
  • In doing so, you work precisely and contribute not only to the success of your team but also ensure smooth daily operations in our warehouses and distribution centers.
  • With your work, you enable, for example, the storage and delivery of spare parts for various industries or medical products.
  • As a Senior Project Manager (m/f/d) in the Process & Operations (P&O) department, you will play a key role in the development, management, and implementation of complex warehouse logistics solutions.
  • In complex new customer projects, you lead the P&O workstream and work closely with internal interfaces - especially with the customer and the IT team.
  • Thereby, you ensure coordinated and efficient collaboration across both areas.
  • In addition to your project responsibilities, you will further develop our operational standards and our methodological toolkit.
  • In addition, you will take on a cross-project coaching role and contribute to continuously increasing the qualification and competency levels within the organization.
  • Subproject management P&O within complex logistics implementations across various sectors, including automation projects.
  • Development and elaboration of customized logistics solutions based on existing rough concepts.
  • Direct communication with clients, including presenting concepts, aligning technical requirements and processes, as well as supporting the implementation.
  • Implementation of the solutions directly on-site and support during commissioning.
  • Close integration with IT for the technical implementation of logistical processes and interface management.
  • Coaching and professional development of project team members in the P&O field.
  • Development and implementation of operational standards as well as co-creation and leadership of strategic projects in the P&O area, including cross-departmental initiatives.

Our expectations of you

Education

  • Completed degree in Industrial Engineering, Logistics, Business Administration, or a comparable qualification.

Qualifications

  • Deep expertise in at least one of the following industry sectors: Healthcare/Pharma, Technology, or Consumer Goods.
  • Strong leadership and moderation skills, even without disciplinary authority.
  • Excellent communication skills, empathy, and a confident demeanor when dealing with stakeholders at all levels.
  • A high degree of self-responsibility, strategic thinking, and organizational talent.
  • High willingness to travel within Germany.
  • Very good English skills (fluent).

Experience

  • At least 10 years of professional experience as a project manager, process engineer, or in operational leadership roles in logistics and warehousing environments.

What we offer

  • Conditions: performance-based remuneration, holiday pay as well as success and profit sharing, 30 vacation days, and a company car.
  • Health promotion: sports and wellness programs, occupational supplementary health insurance, bicycle leasing with JobRad, consulting services on topics such as work-life balance, location-specific activities.
  • Asset-building benefits: Support for wealth accumulation in the areas of retirement planning, bank savings plans, and investment funds.
  • Perspective: Training programs for professional and personal development such as language courses and development programs.
  • Discounts: various benefits with numerous partner companies in the fields of fashion, leisure, electronics, home & co.
  • Teamwork: collegial working atmosphere in a large company, diverse team and company events, referral program for new employees.

Benefits

Topics you will work on

Job locations

Map of the job locations
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  • Location Stuttgart
    Baden-Württemberg, Germany
  • Location Leipzig
    Sachsen, Germany
  • Location Duisburg
    Nordrhein-Westfalen, Germany
  • Location Berlin
    Germany
  • Location Bremen
    Bremen, Germany

About your employer

With more than 82,000 employees at more than 1,300 sites in over 100 countries, Kühne + Nagel is one of the world's leading logistics providers.

Company size
250+ Employees
Founding year
1890
Company type
Established Company
Work model
Onsite, Hybrid
Industry
Logistics, Transportation

Employer reviews

3.6Total(2 reviews)
Engineering
x
3.3
Working conditions
x
4.4
Career growth
x
3.4
Team culture
x
3.4
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Senior Project Manager Customer Onboarding

Kühne + Nagel