Job
- Level
- Experienced
- Location
- Munich
- Working Model
- Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will install and manage clients via Intune, handle patch management, address user inquiries, and effectively troubleshoot hardware and software issues.
Job Technologies
Your role in the team
- Installation, configuration, and management of clients via Intune.
- Patch and update management of the clients.
- Software distribution.
- Maintenance of inventory and client documentation.
- First point of contact for users regarding hardware and software inquiries as well as malfunctions.
- Analysis and resolution of issues in First- and Second-Level support - remote and on-site.
- Recording, processing, and documentation of requests in the ticketing system.
- User and software support for Microsoft 365 and the standard applications in use.
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Our expectations of you
Education
- Completed IT apprenticeship (e.g., IT Specialist for System Integration) or a comparable qualification or relevant professional experience.
Qualifications
- In-depth knowledge of Windows client environments and Microsoft 365.
- Strong service and solution orientation as well as a friendly and confident demeanor.
- Independent, structured, and reliable way of working.
- Excellent German and English skills.
- Class B driver's license required.
- You have a demonstrably positive attitude towards service with a church-affiliated organization.
Experience
- At least 2 years of experience in network planning and implementation.
- Experience in client management, ideally with Microsoft Intune, is advantageous.
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What we offer
- Interesting and diverse workplace in a large social organization.
- The remuneration is based on the employment contract guidelines (AVR) of the German Caritas Association and includes additional annual special payments.
- Social benefits such as company pension schemes, allowances, and capital-forming benefits.
- Opportunities to reconcile family, work, and leisure through flexible workplace design and time accounts.
- Further training and development opportunities.
- Offers within the scope of corporate health management such as BusinessBike.
- Religious and spiritual offerings.
- Numerous benefits such as a job ticket for MVV and Pluxee Benefits Card.
- Good transport links and/or free parking.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
About Your Employer
Erzdiözese München u. Freising
As a Catholic diocese in Upper Bavaria, the Archdiocese of Munich and Freising employs over 16,000 staff in various fields and offers numerous development opportunities.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
IT - System Administrator
- Location
- Munich
- Working Model
- Onsite
- Diversity
- Open for all genders
