Job
- Level
- Experienced
- Job Field
- BI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Heidelberg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will develop CRM and BI solutions, manage and optimize systems, assist users, and coordinate interfaces and the digitization of sales and marketing processes.
Your role in the team
- Shape the further development of our CRM and sales applications with us. In this role, you will connect departments, processes, and systems, ensuring that our CRM and BI solutions are optimally utilized in everyday sales operations.
- You will be responsible for managing our CRM system in daily operations, developing applications and interfaces in collaboration with internal and external partners, and actively supporting the digitalization of our sales and marketing processes.
- Support and further development of our CRM system in day-to-day operations.
- Supporting users with questions, requirements, and support cases.
- Configuration and optimization of CRM processes, workflows, and user structures.
- Coordination and further development of interfaces between CRM, BI systems, and other applications.
- Support in the development of digital sales and service applications.
- Participation in the creation of reports, dashboards, and data structures in collaboration with the BI team.
- Recording, prioritizing, and translating technical requirements into technical solutions.
- Management of external service providers and coordination with internal departments.
- Conducting training sessions as well as supporting the implementation of new features and processes.
- Ensuring high data quality and user acceptance.
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Our expectations of you
Education
- Completed degree or apprenticeship in Business Informatics, Computer Science, Business Administration, or a comparable qualification.
Qualifications
- Understanding of sales, marketing, or service processes.
- Enjoyment in collaborating with specialist departments and users.
- Structured, solution-oriented, and self-responsible way of working.
- Good communication skills as well as interest in digital processes and systems.
Experience
- Experience in supporting or developing CRM systems or Business Applications.
- Initial experience in the field of interfaces, data structures, or BI environment is advantageous.
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What we offer
- A responsible role with significant scope for shaping and direct customer access.
- The opportunity to shape a strategically relevant topic from the ground up.
- Interdisciplinary collaboration with innovative teams from marketing, medicine, sales, and IT.
- Design freedom, personal responsibility, and development opportunities through our Limbach Academy.
- Working with purpose - in a company that actively shapes medical care in Germany.
- A permanent employment contract is a matter of course for us.
- Flexible working hours with the option for remote work.
- A modern equipped and attractively designed workplace is part of the working environment.
- There is an in-house canteen and free beverages available on-site.
- Additional benefits such as a job ticket, company bike leasing, and a corporate pension scheme with employer contribution.
- Regular company events and team activities (e.g., kicker tournaments, summer barbecues, movie nights, Christmas parties, etc.) create a pleasant team atmosphere.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
More net
Job Locations
This is your employer
Limbach Group SE
The Limbach Group consists of over 30 individual laboratories that have established themselves as the leading company group in the industry through competent medical advice, highly specialized diagnostics, comprehensive range of services, and a wide scope of service offerings. As physician-led individual laboratories, the health and well-being of our patients is always at the heart of everything we do. We want you to feel comfortable and confident knowing that you are in good hands when you come to us for care.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
System Engineer - CRM & Business Intelligence
- Location
- Heidelberg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
