Job
In this role, you assist in planning, configuring, and implementing IT systems while handling support tickets to address issues and expand your IT knowledge in a practical environment.
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Your role in the team
- You will be developed into a competent IT contact person, enabling you to assist your colleagues with advice and support on IT-related matters.
- You support the IT team in planning, configuring, and implementing IT systems by installing hardware and software in both client and server environments.
- You are learning to handle employee error reports via a ticketing system in the Support/Helpdesk area.
- You will be trained in handling diagnostic systems, with which you analyze errors and malfunctions in our IT environment to identify the root causes.
- You will receive support from experienced colleagues and be able to apply your acquired knowledge in the work environment, thereby ideally linking the theory from vocational school with practical experience.
- Since all systems naturally exchange data with each other, we will also introduce you to the complexity and components of our network.
Our expectations of you
Education
- You have completed a secondary school diploma, a Fachhochschulreife, or a general higher education entrance qualification.
Qualifications
- You have very good spoken and written German skills, and English also comes easily to you.
- You enjoy tinkering with computers at home and are the go-to person among family and friends when, for example, the Wi-Fi is down.
- You possess the ability for logical thinking as well as a technical and mathematical understanding.
- You demonstrate strong teamwork, communication skills, and a service-oriented attitude, as you will be engaging directly with colleagues, clients, and business partners.
- You enjoy hands-on tasks, are good at quickly familiarizing yourself with new areas of responsibility, and can work independently.
- You are very interested in shaping your city.
Job locations
About your employer
Grün Berlin entwickelt, baut und betreibt als landeseigene Unternehmensgruppe eine Vielzahl von öffentlichen Freiraum- und Infrastrukturprojekten in der grünsten Metropole Europas. Von der Gedenkstätte Berliner Mauer bis zum Kulturforum, vom Park am Gleisdreieck bis zur IGA 2017, vom touristischen Informationssystem bis hin zur Umsetzung nachhaltiger Mobilitätskonzepte wie den Radschnellverbindungen: Grün Berlin gestaltet und bewegt die Hauptstadt und blickt dabei auf mehr als 100 erfolgreich realisierte Einzelprojekte zurück.
- Established Company
- Onsite, Hybrid
- Sports, Leisure
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