Job
- Level
- Experienced
- Location
- Berlin
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you assist as a local contact, solve IT issues in the school environment, manage the IT infrastructure, and ensure the smooth operation of our software and hardware solutions.
Job Technologies
Your role in the team
- As the first point of contact for our users, you are close to everyday school life and resolve technical as well as application-related questions directly on site.
- Your fixed workplace is our location in Berlin Steglitz-Zehlendorf, with short distances and direct communication.
- You manage our IT infrastructure and IT inventory, ensuring reliable technical school operations.
- You address issues directly on-site and ensure that technical problems are resolved with a solution-oriented, practical approach.
- You support our users in utilizing our software and hardware solutions and communicate your knowledge clearly.
- You independently install, integrate, and support hardware and software.
- In client management, you ensure that our end devices operate reliably and are always ready for use.
- In communication with students and colleagues, you find pragmatic solutions and actively contribute your knowledge.
- You will also be involved in future IT projects and support planning and implementation.
- With your work, you make a tangible contribution to a smooth school day.
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Our expectations of you
Education
- Completed IT apprenticeship (e.g., in the field of IT specialist for system integration) or a comparable qualification.
- Alternatively, a non-technical qualification with a strong affinity for technology or relevant IT professional experience - even without a formal IT degree.
Qualifications
- Proficient in Windows client systems from Windows 10 and Windows Server 2019 onwards.
- A structured, independent, and solution-oriented way of working.
- Good German and English language skills, both written and spoken.
Experience
- Ideally, initial practical experience in client and user support.
- Initial experience in system administration is advantageous.
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What we offer
- An attractive salary and 30 days of vacation.
- Free Germany Ticket or BVG Job Ticket, or alternatively an Edenred City Card.
- A modern and well-equipped technical workplace.
- Varied and diverse tasks with scope for creativity.
- Free German and English courses.
- Regular training and professional development opportunities.
- Subsidy for Urban Sports Club membership.
- Company pension scheme with a 20% employer contribution.
- Financial support for job-related relocation.
- Five fully paid child illness days by the employer.
- Employee discount when utilizing a daycare or school place.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Higher Take-Home Pay
Job Locations
About Your Employer
Phorms Education SE
Phorms Education's network includes 13 outstanding German-English bilingual kindergartens, elementary and secondary schools, as well as the prestigious Heidelberg International School (H.I.S.). Our privately-operated schools are located in desirable areas like Berlin-Mitte and Berlin-Zehlendorf, Neckarsulm, Heilbronn, Frankfurt City and Frankfurt Taunus, Hamburg, Heidelberg and München.
Description
- Founding Year
- 2005
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Education System
Employer reviews
by devworkplaces.com
Total
(1 Review)Engineering
3.0Workingconditions
3.6Culture
3.5Career Growth
3.2
IT service employees
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
