Job
You manage complex customer orders in the network and telecommunications sector, oversee the entire order process, and optimize workflows as part of a new ERP system while communicating closely with various departments.
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Job technologies
Your role in the team
- You independently manage complex customer orders in the network and telecommunications environment with a high degree of process reliability.
- You oversee projects comprehensively, from order intake through procurement to timely delivery.
- You ensure high quality in order processing and always keep delivery deadlines and relevant KPIs in view.
- You act as the central interface between customers, suppliers, sales, technology, and other internal departments.
- In case of delays or critical incidents, you take over escalation management and ensure transparent communication.
- You are responsible for reporting and tracking ongoing orders in the respective systems and tools.
- As part of the implementation of a new ERP system, you analyze existing processes and actively contribute to the continuous optimization of workflows.
- In addition, you bring experience in import/export as well as in accounting.
Our expectations of you
Qualifications
- You work in a structured, precise, and independent manner and convince with a strong customer and service orientation.
- Teamwork brings you joy, and you possess strong analytical skills and always keep an overview.
- You possess very good German language skills as well as good English language skills, both written and spoken.
- Proficiency in MS Office and common ERP/IT systems is a given for you.
Experience
- You have several years of professional experience in order processing in the network or telecommunications environment.
- Ideally, you bring not only technical expertise but also experience in team leadership.
What we offer
- A secure job in a successful, owner-managed company with growth prospects.
- Flat hierarchies, short decision-making paths, and genuine team spirit.
- Up to 33 days of vacation and hybrid working.
- Company car (including fuel card and private use), Jobrad, retirement plan, accident insurance, and much more.
- Top-equipped office campus with ideal connectivity, free parking including underground garage and e-charging stations.
- Ecologically certified by Ecovadis.
Benefits
Health, fitness & fun
Food & drink
Higher take-home pay
Work-Life-Integration
Topics you will work on
Job locations
About your employer
Pan Dacom Networking AG has been a leading, group-independent IT system integrator and service provider in the network and telecommunications market for over 30 years. Around 250 employees implement high-tech network solutions in the business areas of IP Networking, Security, Storage and Service Solutions. We offer innovative overall concepts from planning and installation to service and operation.
- 1981
- Digital Agency
- Onsite, Hybrid
- Internet, IT, Telecommunication
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