Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bielefeld
- Working Model
- Onsite
Job Summary
In this role, you are the primary contact for internal customers, handling IT requests in the user/helpdesk, providing first-level support, and optimizing processes through collaboration in IT operations.
Job Technologies
Your role in the team
- Primary contact person for internal clients of the Information Technology Service Center
- Participation in the User/Helpdesk
- Acceptance and processing of orders from our internal customers
- First Level Support for defined user support in IT
- Participation in various areas of IT operations
- Assistance in the development and optimization of internal processes
- Handling our ticket system
- Participation in early and late shifts
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Our expectations of you
Education
- Completed vocational training, preferably in IT or in the commercial sector.
Qualifications
- High Customer Orientation
- Impeccable appearance
- Independent, structured, and team-oriented way of working
- IT affinity and openness to developments and innovations in IT
- Flexibility and Curiosity
- Very good German language skills in spoken and written form (C2)
Experience
- Good knowledge and practical experience in working with MS Office
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What we offer
- A diverse and versatile work environment
- Deployment in open, motivated, and high-performing teams
- Opportunities for professional and personal development
- The remuneration is based on the AVR with corresponding social benefits.
- Supplementary Company Pension Scheme
- Bethel Corporate Benefits, discounted Germany Ticket, Sportnavi, etc.
- 31 days of vacation with a 5-day workweek
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
v. Bodelschwinghsche Stiftungen Bethel
At Bethel, we believe that everyone – no matter their health, ability, or background – should be able to live, learn, and work together in harmony. However, many people need assistance, guidance, and support in order to lead a dignified and self-sufficient life. That's why we have over 19,000 employees who are dedicated to helping those in need.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
IT Service Management Staff
- Location
- Bielefeld
- Working Model
- Onsite
- Diversity
- Open for all genders
