Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dusseldorf
- Working Model
- Onsite
Job Summary
In this role, you will be the go-to person for daily IT inquiries, troubleshooting issues, supporting users, and documenting error situations in a self-reliant and service-oriented manner.
Your role in the team
- Competent contact person for all IT questions related to daily operations.
- Problem Management.
- Support in troubleshooting.
- Consulting and supporting users.
- Analysis and documentation of encountered error situations.
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Our expectations of you
Education
- Completed vocational training in the IT sector.
Qualifications
- Very good English skills.
- Independent, proactive work approach and flexibility.
- Communication skills and service orientation.
Experience
- Experience in technical customer support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter for 1st and 2nd Level Support
- Location
- Dusseldorf
- Working Model
- Onsite
- Diversity
- Open for all genders
